Palm Coast Ford

The purchase day was handled smoothly and effortlessly Chris Smith was such a pleasure to work with. He delivered everything in time without any problems and always with a smile and enthusiasm. Chris wa Chris Smith was such a pleasure to work with. He delivered everything in time without any problems and always with a smile and enthusiasm. Chris was patience and pressure during the selection process with means a lot. When I was ready to do this he was on it. So professional. He told me he loves what he does and it shows. Robert assisted me through the service issue for the last 5 weeks, always with a calm and helpful manner. He would call with any updates throughout the process. He took care of getting me in a loaner and continueed to help me get to a good solution for me. He made suggestions about doing a trade, and personally walked me over to begin working with Chris. He took time to congratulate me the day I was taking ownership on the new vehicle. That was a nice personal touch. More

Everyone so helpful. From the start, Dave, my service guy, was so attentive & helpful. Made me stop in to check out what was needed. Then set up time to come back in. Soon From the start, Dave, my service guy, was so attentive & helpful. Made me stop in to check out what was needed. Then set up time to come back in. Soon as we arrived, took car, serviced it for the few hours, called us back. And da, da. Done. And with a smile!! ( plus, everything is perfect!) More

Quick and easy experience My husband and I just stopped in to see if it would be worthwhile to trade in my vehicle. We didn’t feel harassed and were able to look around without My husband and I just stopped in to see if it would be worthwhile to trade in my vehicle. We didn’t feel harassed and were able to look around without someone constantly trying to get us to buy. We ended up buying, and were in and out in a little over 2 hours. Everyone was very friendly and helpful. Great experience. More

New purchase As soon as I walked in the dealership I met Chris Smith who was very polite and friendly. He worked with my wife and I to get the best price on a new As soon as I walked in the dealership I met Chris Smith who was very polite and friendly. He worked with my wife and I to get the best price on a new car, I would buy again in the future from Chris Smith. Also Sean Bennett explained all the plans available. He did not pushed us to buy any plan that we didn't want. It was a good day to buy a car and we felt very comfortable with everyone in the dealership. I would recommend this dealership to other in the future. More

My experience was great! I recieved excellent customer service from beginning to end. The sales person Jack Curtis greeted my wife and I outside and showed us several differen I recieved excellent customer service from beginning to end. The sales person Jack Curtis greeted my wife and I outside and showed us several different vehicles. He was very polite, professional, informative and knowledgable of the questions we asked. He walked us through the entire process of the purchase of our new vehicle. Thanks Jack for exemplifying excellent customer service. We will most definitely be sending friends & family your way. More

Excellent , knew what I needed, ordered it and installed three days later. I recommend Robert anytime to any one. He was a very good at his job and friendly. , knew what I needed, ordered it and installed three days later. I recommend Robert anytime to any one. He was a very good at his job and friendly. More

Great salesman and manager and finance Explain thew the whole process of buy my new car. Showing how everything works on the car and during test drive explaining all about the car.They sai Explain thew the whole process of buy my new car. Showing how everything works on the car and during test drive explaining all about the car.They said if I have any problems just come in to the dealership and gladly would help us. Financial was very knowledgeable thru the process and the manager More

new car purchase Chris Smith went out of his way to help me trade in my car, return my rental car and purchase a new car. I am handicapped and he truly did more to he Chris Smith went out of his way to help me trade in my car, return my rental car and purchase a new car. I am handicapped and he truly did more to help me with the entire process than any other car salesperson has and I have purchased many vehicles. Robert Eichinger in service helped with the purchase by answering questions I had about the vehicle. Robert has worked on my cars for a few years and I trust his judgment. More

Oil change scheduled for 3 pm, was told that I would be taken right back when I arrived. Truck didn't hit the rack until 4:15pm. So much for having an Appt. scheduled for 3 pm, was told that I would be taken right back when I arrived. Truck didn't hit the rack until 4:15pm. So much for having an Appt. More