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Palm Coast Ford

Palm Coast, FL

4.7
5,888 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,888 Reviews of Palm Coast Ford

December 12, 2018

Oil change I came in for an oil change. During the check of the vehicle the tech found my front brakes were in bad shape. He did a front brake job on my F150 4x4 More

by RICHCLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John L'Heureux
Dec 17, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback!

December 12, 2018

Oil change Though quicklane has never been quick for me they do great work and are very polite .I do like the lifetime oil changes or discounted for diesel for p More

by EDWARDFOLEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Dec 17, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback, Edward!

December 12, 2018

Easy purchase Very helpful personnel got the vehicle I wanted pleased with overall experience would recommend to others looking for a place to purchase a new vehic More

by DLPRN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bennett, Peter Kimlingen
Dec 17, 2018 -

Palm Coast Ford responded

Happy to hear this! Thanks so much for your kind words!

December 12, 2018

Maintenance check Extremely courteous and competent service. Service was performed in a reasonable amount of time. Very courteous staff from service desk to auto tech. More

by BARBARA7561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, John L'Heureux, Barry Clymer, Brianna Tracy, Christen Santa Maria, Robert Eichinger, Dave Kollar, Jon Hart, Blair Aleshire
Dec 17, 2018 -

Palm Coast Ford responded

Thank you for your kind words, Barbara! We're happy to hear you enjoyed your experience with us!

December 11, 2018

Not good Had an appt for service at 11 am-oil change and tire rotation. Arrived early but using the appt time of 11a, took over two hours to complete. Other se More

by Rhatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Kollar
Dec 18, 2018 -

Palm Coast Ford responded

Thank you for taking the time to provide your feedback. I regret you did not enjoy your recent experience with our service department and apologize for any inconvenience this may have caused you. Our service department prides itself on customer satisfaction and providing professional services for our customers. I would appreciate the opportunity to discuss your experience in greater detail and restore your trust in Palm Coast Ford. At your earliest convenience, please contact me at 386-447-3380. - John L’Heureux /Service Director/ Palm Coast Ford

December 11, 2018

Awesome Well I went to 3 other places before mike called me & told me he could get it done & he did... 😎👍🏼Thank you so much, my #1 dealer ship. More

by robertfaidleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnes, Peter Kimlingen
Dec 17, 2018 -

Palm Coast Ford responded

Happy to hear our team was able to help you, Robert! Enjoy your new car and we hope you'll visit us again soon!

December 10, 2018

Perfect in every way Christine and Kevin were excellent Never disappointed Tell Paul or john “ give them a raise” I even now have explorer w you now Thank you More

by lonrn3900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Christen Santa Maria
Dec 17, 2018 -

Palm Coast Ford responded

Thanks for your kind words! We're happy to hear you enjoyed your experience with us!

December 09, 2018

Purchase 2018 Edge Titanium Our visit to the dealership was pleasant. I thought that they were easy to work with and we feel that they gave us a good deal on the new 2018 Edge T More

by BNMIW2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, Christen Santa Maria, Shane Lee
Dec 18, 2018 -

Palm Coast Ford responded

Happy to hear you enjoyed your experience with us! Enjoy your new 2018 Ford Edge Titanium!

December 09, 2018

Service Oil and grease appointment at 1pm At 2:o’clock was advised belts are bad and Need replacement, but inad appointment at 3 and scheduled for January More

by KEN.SCHLEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger, Jon Hart
Dec 18, 2018 -

Palm Coast Ford responded

Thank you for taking the time to share your feedback. We apologize for the wait and appreciate your patience.

December 08, 2018

oil/filter and tire rotation Service was performed in a timely and efficieint manner. I arrived for my appointment on time and the car was serviced in the expected time slot. More

by huhmame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward
Dec 18, 2018 -

Palm Coast Ford responded

Happy to hear this! Thanks so much for your positive feedback!

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