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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

December 06, 2018

Too Long Been takimg both vehicles here for a number of years now for service. Always satisfied. However, this time i waited close to 2 hours for a “works” app More

by Asphaltking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Dec 07, 2018 -

Palm Coast Ford responded

Thank you for your feedback. We apologize for the long wait and not getting the pricing on new tires. We would appreciate the opportunity to discuss this further and ask you please contact our Service Director, John L'Heureux at (386) 447-3380. Thank you.

December 05, 2018

They were sympathetic to my needs and wants of my purchase I have been at the Palm Coast dealership for about a year discussing what my purchase would be. Chris Smith was my salesmen. He was honest and concern More

by FSJRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Dec 07, 2018 -

Palm Coast Ford responded

Thank you for your feedback! We're happy to hear you enjoyed your experience with us and hope you'll visit us again soon!

December 04, 2018

Efficient Service experience John Hart is always helpful. Keeps me up to date on service recommendations without being pushy. I got my battery replaced at a competitive rate with More

by CALEB.SYLVIA33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Dec 07, 2018 -

Palm Coast Ford responded

Thanks for the kind words, Caleb! We're happy to hear you enjoyed your experience with us and hope you'll visit us again soon!

December 04, 2018

Oil change Took to long for a oil change, if the technician would have stayed on the job it would have been done a lot sooner then it was More

by jimjenkins447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John L'Heureux
Dec 07, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Jim. We apologize if your service took longer than expected. If you wish to discuss this further, please give us a call at 386-447-3380 . Thank you.

December 03, 2018

Getting "Forest" on the road again! Papa is a disabled Veteran in the Clyde Lassen Nursing Home, however, the grandchildren have named his truck "Forest" and we want it to "keep on runni More

by WHITNEYCE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all great, from purchasing the new Escape to servicing "Forest" and our previous 2013 Escape!, Robert Eichinger, Peter Kimlingen, John L'Heureux
Dec 07, 2018 -

Palm Coast Ford responded

Happy to hear this, Whitney! We're happy to hear we could help get Forest up and ready for more adventures! We look forward to you visiting us again soon!

December 03, 2018

Outstanding Service! I was not sure if I was going to buy a car when I stopped by the dealership. Starting from Fo Sabido to Chris Smith, my experience was flawless. I wan More

by heidi.azari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fo Sabido, Sean Peveler, Chris Smith, Scott Andersen
Dec 07, 2018 -

Palm Coast Ford responded

Happy to hear this, Heidi! Congrats on your new car and thank you for your kind words regarding your experience with Fo, Chris, and our team!

December 03, 2018

Great Buying Experience I accompanied my mom to Palm Coast Ford to assist her in buying a new car. We were more than pleased with the attention, care and consideration our sa More

by Daughter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Chris Dunn, Sean Bennett, Shane Lee
Dec 07, 2018 -

Palm Coast Ford responded

Thank you for your kind words! We're happy to hear your mother and you enjoyed your experience with Ben and our team. We hope you'll visit us again soon!

December 02, 2018

No pressure sales for me - a plus I knew what I was looking for and hooked up with salesman, Ryan. I was in and out pretty quickly considering past experiences with other dealers. I h More

by JC F150
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pratt
Dec 07, 2018 -

Palm Coast Ford responded

Thank you for your kind words! We're happy to hear you enjoyed your experience with Ryan and our team.

December 02, 2018

Staff are great! Great positive vibes.. everyone is super positive and great with my dogs I bring with me! Very fast as well! Have no proBlems! Thanks a lot! More

by ASKLOCATORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tone, Barry Clymer, Brianna Tracy, Christen Santa Maria, Robert Eichinger, Dave Kollar, Jon Hart, Blair Aleshire, John L'Heureux
Dec 07, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you for your kind words regarding your visit with our team!

December 01, 2018

New Car Your Sales Staff did a great job, the detail group did a so so job, My windows looked like they were cleaned with a Hersey Bar, not satisfied. My sa More

by Joe Pepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Don York, Sean Bennett, Michael Barnes
Dec 01, 2018 -

Palm Coast Ford responded

Joe, We are happy to hear you had a wonderful sales experience, However i apologize you were disappointed with the quality of your detail. Please at you convenience give me a call and I will set up a free full detail for you. Thank you again for your business. Josh York Int Manager 386-447-3380 ext 5332

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