Back

Palm Coast Ford

Palm Coast, FL

4.7
5,918 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

Directions

By Type

5,918 Reviews of Palm Coast Ford

September 01, 2018

Good service I like the way I was greeted by service rep. Very friendly and quick in service department. I’m very satisfied with the service done on my car. More

by ANNHOWARD322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pratt, Christen Santa Maria, Sean Bennett
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this, Ann! Thank you so much for your kind words and taking the time to share your experience with us! We hope you'll visit us again soon!

September 01, 2018

Impressive! Worked hard to resolve car issue. My service rep (Dave) was superb! Did a great job of keeping me informed of progress, and worked hard to ensure no unneeded out of pocket for me. Th More

by HECTOR.SAMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback, Hector! We're thrilled to hear you enjoyed your experience with Dave and our team! We hope you'll visit us again soon!

September 01, 2018

Wiper replacements Had a problem with newly installed wiper grazing on the windshield and you replaced them, hasn't rain since so I have not had a chance to try them but More

by prespoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Chris Smith, Teri Robinson, Ryan Pratt
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share!

September 01, 2018

General Maintenance Quality, on time , reasonably priced service. Excellent staff and management of the dealership. Focused on quality service at a reasonable and competi More

by jrbutler28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your kind words! Our team strives to provide exceptional customer service and we're happy to hear you enjoyed your experience with us! We hope you'll visit us again soon!

September 01, 2018

no stress my whole experience with palm coast ford was amazing. everyone who i came in contact with was very nice and made my whole car buying experience less s More

by JPEX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Chris Smith, Sean Bennett
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're thrilled to hear you enjoyed your experience with Chris, Sean, and our team! We hope you'll visit us again soon!

August 31, 2018

efficient The new appointment system works great. 40 minute wait time for oil change and tire rotation. Will continue to purchase new cars from this dealership. More

by jddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Barry Clymer, Jon Hart
Aug 31, 2018 -

Palm Coast Ford responded

So glad you like the new system! Thanks so much for letting us know! We look forward to you visiting us again soon!

August 31, 2018

In and out quickly. I made my appointment, I was on time, so were they. It didn't take long for my oil change. The tech was helpful, and I was on my way in an hour. Goo More

by RSA2610907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Tracy
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you so much for your kind words! We hope you'll visit us again soon!

August 31, 2018

Purchased 2018 Ford Escape Pressure free atmosphere, friendly employees Peter and Sean.Highly recommend the dealership to our friends.The lifetime oil changes and motor, drive t More

by rslshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Peter Kimlingen
Sep 04, 2018 -

Palm Coast Ford responded

Thank you so much for your kind words! We're happy to hear you enjoyed your experience with Peter, Sean, and our team. We hope you'll visit us again soon!

August 31, 2018

Friendly staff, poor service The people were super friendly, they were unable to fix my problem without replacing an unecessary amount of things and they damaged my car while work More

by ALEXRUNK1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Alex. We regret you did not enjoy your recent experience with us and apologize for any inconvenience this may have caused you. Please understand it is our policy to recommended services to ensure the safety of every vehicle before it leaves our lot. While our service team will provide the customer with a recommended service, ultimately it is up to the customer to decide if they would like to move forward with them. We would appreciate the opportunity to discuss your experience in greater detail and restore your trust in Palm Coast Ford. Please reach out to our Service Director, John L’Heureux, at (386) 447-3380 at your earliest convenience to resolve any issues. Thank you.

August 31, 2018

Fusion maintance The service rep was friendly and helpful. Service was accomplished in timeframe promised .He advised me of any future service for the vehicle and pr More

by DEEDAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this, Dee! On behalf of our service team - thank you for choosing us and we hope you'll visit us again soon!

...
514
...