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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

August 30, 2018

a little disappointed They didn't seem to check the air filter since it needed changing was pretty dirty. .However they did say i needed an alignment and balancing. I don' More

by flyinhgh2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Tracy
Aug 31, 2018 -

Palm Coast Ford responded

Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We want to identify the issues you have noted and we are committed to address these issues. Please remember you have the opportunity to update your review at any time. You may edit your comments by logging into your account and clicking "Edit" next to your review. Thanks for the opportunity to assist you with your next car. Please contact me personally if I can do anything to help now or in the future. Best Regards, Josh York BDC Manager 386-447-3380 EXT 5332

August 29, 2018

Excellent They work together .helping make us felt comfortable. Giving support. I got my loan with no hassle. Excellent service and explain service they pro More

by CHANDRAWATIE.RUPCHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pratt, Sean Bennett
Aug 30, 2018 -

Palm Coast Ford responded

This is wonderful! Thank you for sharing, Chandra! Thank you for taking the time to share your experience with us and we hope you'll visit us again soon!

August 29, 2018

Ford F-150 Purchase I was extremely happy with the way the sales went from start to Finish. I gave them my budget and they were able to pick a couple trucks off the lot More

by AGASPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Altman, Peter Kimlingen
Aug 30, 2018 -

Palm Coast Ford responded

Thank you for your positive feedback! We're happy to hear our team was able to assist you in finding the perfect new truck for you! Enjoy your new Ford F-150!

August 29, 2018

Great Had a great experience with service department. It was very easy to make an appointment for service. My service advisor Jon Hart did a great job and w More

by nestor.vincenty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Aug 30, 2018 -

Palm Coast Ford responded

Thank you so much for your review and recommendation, Nestor! We're thrilled to hear you enjoyed your experience with us and appreciate you taking the time to share. We hope you'll visit us again soon!

August 29, 2018

Robert is an outstanding person I gave u 5 stars Because of Robert He got me in and took care of me He knew exactly what was wrong with my car He deserves an award Thank Robert More

by lucyadougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 30, 2018 -

Palm Coast Ford responded

Wonderful, Lucy! On behalf of Robert and our team - thank you for choosing us and we hope you'll visit us again soon!

August 29, 2018

Fantastic The team of professionas went out of their way to help me get the best deal possible! Thank you all😊 I'm excited about my new car. LOVE the color, to More

by LORIANN3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Michael Barnes, Sean Bennett
Aug 30, 2018 -

Palm Coast Ford responded

This is wonderful, Loriann! We're so happy to hear you enjoyed your experience with us! Enjoy your new car!

August 29, 2018

Service representative My service representative was very thorough with the vehicle report after the inspection and worked with me to finish up the visit in a timely manner. More

by T_PRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Aug 30, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We hope you'll visit us again soon!

August 28, 2018

Outstanding customer service Sean and Michael were a huge help and very friendly and knowledgeable. They made the whole car buying experience fun and enjoyable and were always ava More

by tonywilbanks3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Michael Barnes
Aug 28, 2018 -

Palm Coast Ford responded

Thank you for your kind words, Tony! We're happy to hear you enjoyed your experience with Sean, Michael, and our team and we hope you enjoy your new vehicle! Here's to many miles ahead!

August 28, 2018

purchase of used car Chris Smith is an excellent sales person. The detail and repair need to be a little more careful when cleaning and repairing some items. A new pain More

by dnwoody1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Aug 28, 2018 -

Palm Coast Ford responded

Thank you for your feedback! We're happy to hear you enjoyed your experience with Chris and we apologize for paint chipping after your service. If you wish to discuss this further, please contact our General Manager, Paul Summa, at (386) 447-3380.

August 28, 2018

Good experience Car buying, was good experience, didn't take long, paid off my 2014. Both chris 's were great. Can't say anymore. Job well done. Thanks More

by DLAKEMAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Teri Robinson, Chris Dunn, Dave Kollar
Aug 28, 2018 -

Palm Coast Ford responded

Thank you for your positive feedback! On behalf of Chris, Dave, and our team - thank you for choosing us!

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