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Palm Coast Ford

Palm Coast, FL

4.7
5,888 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,888 Reviews of Palm Coast Ford

March 05, 2024

after having a tire replaced due to metal being left on the floor of the service bay, melissa stood in the gap for me to help me get my tire replaced. Even on her day off she spoke with me about the issue. More

by FRED.slye
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 06, 2024 -

Palm Coast Ford responded

We're truly sorry for the inconvenience caused by the metal in our service bay. Thank you for highlighting Melissa's dedication in resolving the issue promptly. We're committed to ensuring such incidents don't recur.

March 04, 2024

Honestly this was the best experience. It was my first time buying a car and John Dasilva was awesome I walked in and he immediately started helping he offered me drinks and he found the c More

by 99AMANDA.R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage the guy that did my paperwork, JOHN DASILVA
Mar 04, 2024 -

Palm Coast Ford responded

We're thrilled to hear that you had such a positive experience purchasing your first car with us! John is indeed an asset to our team, and we're delighted that he could assist you every step of the way, from finding the perfect car to ensuring you had a seamless buying process. Congratulations on your new purchase, and thank you for choosing us for this milestone moment! If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new ride!

March 04, 2024

Will was very helpful in getting us on our way when we encountered a low-tire pressure issue on our way home to Minnesota from Florida. He got us in on a very busy Thursday morning and, after about 2-1/2 More

by SCHAUBFORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Muzyl
Mar 04, 2024 -

Palm Coast Ford responded

We're so glad to hear that Will was able to assist you promptly and efficiently when you encountered that low-tire pressure issue during your journey! Ensuring our customers' safety and satisfaction is always our top priority, and it's fantastic to hear that Will could get you back on the road quickly despite a busy morning. Thank you for taking the time to share your positive experience, and safe travels on the rest of your journey back to Minnesota! If you ever need assistance again or have any questions, please don't hesitate to reach out.

March 04, 2024

I have purchased 3 vehicles directly, assisted with purchasing 1 other, and always receive stellar service at Palm Coast Ford. Words cannot express my appreciation for Sales - Larry Helsel, Alex Barksd More

by billber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunn, Chris Smith, Larry Helsel, Melissa Cooper, Mike Mavar, Alex Barksdale, Kevin Burns
Mar 04, 2024 -

Palm Coast Ford responded

It's truly wonderful to hear about your exceptional experiences at Palm Coast Ford! It sounds like your recent visit was smooth and efficient, from your advance research on the website to the seamless process at the dealership, resulting in a satisfactory trade-in and purchase. Thank you for taking the time to recognize the team's hard work and dedication. We truly appreciate your continued support and loyalty to Palm Coast Ford!

March 04, 2024

I really enjoyed buying my truck at plan coast. No pressure, no good guy salesman bad guy sales manager routine. The salesman hand very good product knowledge. everything was perfect. More

by SOUTHERNCANNUCK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Brian Tuma Jr.
Mar 06, 2024 -

Palm Coast Ford responded

Thank you for choosing Plan Coast for your truck purchase! We're thrilled to hear that you had a positive experience with our team and appreciated our no-pressure approach. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

March 04, 2024

Employees were very patient and considerate. They did very good job of explaining everything being done and info on the vehicles. More

by PARKHOPPER.VM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Kirkendoll was also extremely helpful, Brian Tuma Jr.
Mar 06, 2024 -

Palm Coast Ford responded

We're delighted to hear that you found our team patient and informative during your visit. If there's anything further we can assist you with, please don't hesitate to reach out.

March 03, 2024

Friendly staff. Clean waiting area. Fast service. Please keep up the good work. Thank you More

by ACBIKERTOMTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle
Mar 04, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff and found our waiting area clean and comfortable. Your feedback motivates us to keep up the good work, and we appreciate your support! If you ever need anything in the future, don't hesitate to reach out.

March 02, 2024

Time to repair vehicle was absolutely ridiculous. Took a month to have the repairs completed. When returned the vehicle was filthy, especially the exterior. The alarm system which was working perfec More

by pgiglietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Leyva
Mar 04, 2024 -

Palm Coast Ford responded

We apologize for the inconvenience you experienced with the repair time and the condition of your vehicle upon return. Please reach out to Mike Mavar, Service Director at 386-447-3380 to rectify the situation promptly and address any concerns you may have regarding the repairs and the functionality of your alarm system. Your satisfaction is our top priority, and we appreciate your patience and understanding.

March 02, 2024

Have been using this dealership since 2003, continues to improve The service department in the last 3 years has really improved More

by ronsharpie
Recommend Dealer
Yes
Mar 04, 2024 -

Palm Coast Ford responded

We're thrilled to hear about your long-standing relationship with our dealership and appreciate your continued support. It's our goal to consistently enhance our services and provide the best experience possible for our valued customers. We're glad to hear that you've noticed improvements in our service department over the years. Thank you for your loyalty, and we look forward to serving you for many more years to come!

March 01, 2024

I waited while work was being done, and was done in a little less than 45 minutes. More

by proudjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
Mar 04, 2024 -

Palm Coast Ford responded

hat's fantastic to hear! We understand that your time is valuable, and we're glad to hear that the service was completed efficiently, allowing you to get back on the road quickly. Thank you for choosing us for your automotive needs.

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