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Palm Coast Ford

Palm Coast, FL

4.7
5,895 Reviews
Call Dealership (386) 447-3380
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,895 Reviews of Palm Coast Ford

March 11, 2024

Excellent staff especially service writer Josh. Truck serviced and recall work done on time and properly. More

by MGWHITE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that Josh and our team provided excellent service for your truck's needs. We appreciate your support and look forward to serving you again in the future.

March 11, 2024

Brought my F-150 in for repair. Service dept. remains professional, courteous, experienced & knowledgeable. Josh Polo was extremely helpful More

by jeffreyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper, Darius Ash, Stephen St. Pierre, Josh Polo
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department, we're thrilled to hear that Josh provided exceptional assistance during your F-150 repair! We appreciate your feedback and look forward to serving you again in the future.

March 10, 2024

The representative I was assigned to just didn't seem to like his job. I didn't feel he was honest with me. I have a noise that is not normal with my transit connect, and I have been the Palm Coast Ford thr More

by MRLARRM46
Recommend Dealer
No
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Mar 12, 2024 -

Palm Coast Ford responded

We apologize for the inconvenience you experienced. We take honesty and customer satisfaction seriously and are sorry to hear about the service you received. To discuss this further please reach out to Mike Mavar, our Service Director, at 386-447-3380

Mar 12, 2024 -

MRLARRM46 responded

Hi Mike I really hate writing reviews. The first time I attempted to have my sound issue resolved, it was a total fiasco. I dont need to give details. Finally the service manager got involved and he really tried hard to resolve the problem and he did partly. I really appreciated his involvement. I didn't write a review because of efforts of the service manager. I believe his name was John. Great guy. I would like to have my issue fixed once and for all. I was driving it today and the sound is quite annoying. Whats really annoying is my van conversion is the problem. That was the answer given from your service representative. Now, how stupid of an answer is that? I am totally insulted. I requested that the rep and the mechanic drive it and here it for themselves. I do not believe either did. Now I am once again trying to get this resolved. This vehicle is heading to the Yukon in the Northwest territory. 5000 miles from here. It has to be right. Please if you could get involved to have this resolved I would deeply appreciate it. I do not need to be dealing with the previous representative, no more.

March 10, 2024

So friendly. No pressure sales. Home town feel. We've bought 6 cars from Chris Smith and Brian Tuma. Their the best More

by VANBECK83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Chris Smith, Josh York, Noelle Nunez, Kyle Hash, Brian Tuma Jr.
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for your kind words and loyalty to our dealership! We appreciate your continued support and look forward to serving you again in the future.

March 10, 2024

David was very good with me Very good communication Always pick up phone when I called for update More

by yves.lamothe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Leyva
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you, David, for your kind words! We're thrilled to hear about your positive experience with our communication. We're always here to provide updates and assistance whenever you need it. Drive safely, and we look forward to serving you again in the future!

March 10, 2024

Good service! . Cory helped me he out was great! Would definitely change my tranny fluid here again. More

by ROBCAMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're delighted to hear that Cory provided you with excellent service. We look forward to assisting you with any future maintenance needs.

March 10, 2024

Fast,clean, and efficient Was very satisfied because we just wait about 30 minutes Professional and fast More

by teresacalafet
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary
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March 09, 2024

I was told I needed a fuel pump module, for the new fuel pump I had replaced a month ago.. More

by miguelaberrios
Recommend Dealer
No
Employees Worked With
I was very disappointed I'm still having issues
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Mar 12, 2024 -

Palm Coast Ford responded

Miguel, we're sorry to hear that you had a disappointing experience with our team. To discuss this matter please reach out to Mike Mavar, our Service Director, at 386-447-3380

Mar 20, 2024 -

miguelaberrios responded

Im not at all happy with palm coast ford , its a shame there the only ford dealership here..my next visit there was very unpleasant as well ..wow that's two strikes ..im not going back only to be disappointed i will travel out of the area for Ford service

March 09, 2024

Very professional and polite. A pleasure doing business with Very nice mustangs in the lot More

by mikeabell54
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us and enjoyed our selection of Mustangs. We look forward to serving you again in the future!

March 09, 2024

I've purchased Many cars through them . Top notch dealership! I would recommend them for your purchase. More

by ROGERDUNNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunn
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Mar 12, 2024 -

Palm Coast Ford responded

Thank you so much for your continued support and kind words! We're thrilled to hear about your positive experiences with us and truly appreciate your recommendation.

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