Palm Coast Ford

Great experience !! Everyone was so friendly and helpful. We all felt right at home!!! Shawn was awesome, would strongly reconmemd him he has a great personality and is y Everyone was so friendly and helpful. We all felt right at home!!! Shawn was awesome, would strongly reconmemd him he has a great personality and is young and eager!!! More

Terrible experiences for 10 months now Bought my 2012 Escape in February of this year I've had it in the service department 5 times now to fix the air conditioning. I bought the extended wa Bought my 2012 Escape in February of this year I've had it in the service department 5 times now to fix the air conditioning. I bought the extended warranty it's still under manufacturer's warranty. They never call me back to let me know what's going on with my car I have to call them and go through their horrible phone system that continually disconnects me or routes me to voicemail. Now I'm being told that the mechanic cannot replicate the issue. Air conditioning does not fix itself and I'm beginning to think this dealership doesn't like to honor its warranties and likes to sell used lemons More

Worth the Drive ! My wife and I drove almost 2 hours to Palm Coast Ford.. We were car shopping online, and because the online description was very thorough, I knew I My wife and I drove almost 2 hours to Palm Coast Ford.. We were car shopping online, and because the online description was very thorough, I knew I had found the car I wanted. I called and spoke with Robert Nolen. We made an appointment and I'm glad I did. The entire experience was very professional and friendly. Robert was very knowledgeable about our Lincoln and helped us through the buying process. I highly recommend Palm Coast Ford, Robert Nolen and the very, very nice Lincoln MKZ ! More

We like a dealership who works for our needs! Through all the years of buying and selling vehicles for our personal use as well as a collector, we have used Palm Coast Ford for service of prior co Through all the years of buying and selling vehicles for our personal use as well as a collector, we have used Palm Coast Ford for service of prior collector Fords, as well as trading in and purchasing of new vehicles. Chris Smith is an outstanding salesman! More

QUICK LANE I arrived 10:25 for a 10:30 appointmernt for a QUICK LANE oil change. I drove out at 12:35. I guess their definition of quick is different than mine I arrived 10:25 for a 10:30 appointmernt for a QUICK LANE oil change. I drove out at 12:35. I guess their definition of quick is different than mine. More

The BEST customer service in town!!!! First off, Shawn Ryan and Paul are the greatest! They were patience, caring and wanted to be the best help they can be. If I could give them more s First off, Shawn Ryan and Paul are the greatest! They were patience, caring and wanted to be the best help they can be. If I could give them more stars I would. From the beginning of my transaction to the end I was shown nothing but great customer service. My credit score was not the greatest but I left leaving the dealership with a new car. Ryan Pratt was my first contact and I could not ask for better treatment, assistance, and guidance when I first started. Shawn Tamboia took his time to show me some cars and was overall a huge help! He was knowledgeable, responsive, and focus, which was reassuring. Paul made the impossible possible, he made the completion of required paperwork a painless and efficient experience. He was prepared and highly knowledgeable. I was very impressed with all of your team including those I met and those who assisted me at different points in the process. When it came time to do financing paperwork that's when I got nervous, but Scott was very helpful and literally it was an easy transaction. I am looking forward to many years with Ford and using your service department to keep it in great condition. Thank you for giving me a chance to drive a new Ford Fusion. Please feel free to share this with others and I wish you and the team the best of luck moving forward I know I will be a satisfied with my Fusion. Sincerely, Calandra G. More

Stress free experience, friendly staff and great popcorn!! I never thought I would be in the market for a Ford Explorer but after having test driven one I knew I had to get one. Shawn Tamboia was very accommo I never thought I would be in the market for a Ford Explorer but after having test driven one I knew I had to get one. Shawn Tamboia was very accommodating and made my experience stress free and I never felt rushed into making a purchase. I wanted to buy but realized that leasing was a better option so we made a deal and I took home my first Ford Explorer that very same day. I recommend Palm Coast Ford to anyone in the market for a pleasant car buying experience. More

They jacked up price on trade-in then Did not do my research on these people.And they ripped me off.STAY AWAY! I paid $2000.00 more than what the car is worth! Did not do my research on these people.And they ripped me off.STAY AWAY! I paid $2000.00 more than what the car is worth! More

did the right thing in the end I previously wrote a bad review for this dealer ship but after a cooling off period I am taking the time to write a more positive review. As a consume I previously wrote a bad review for this dealer ship but after a cooling off period I am taking the time to write a more positive review. As a consumer or as a business we all want to be treated fairly especially when there is a lot of money on the table. Had an issue with an used 2012 truck day after I bought it, it did take 30 days to get the problem solved. During that time I did feel as if I was being blown off. The issues was that a sales manager that is no longer at that store failed to communicate thourghly to Paul Summa and staff about the issue. Paul and his staff got notice through the service manager John, the service manager went out of his way to let Paul know and both gave me a call. I admittedly was very anxious because I did not have a work vehicle for a month even though I was allowed use of a loaner vehicle. I was not in the mood to feel any perceived push back and probably did not give Paul and staff much slack being I was one week out from thirty days. By the end of the week Paul and his staff found a vehicle that was a real serious upgrade to my original purchase and at around the same cost. Thanks guys! More

Stress free service Shawn Tamboia provided me with excellent stress free service. He came through with his promise of a fair deal with my trade in and placing me in a ne Shawn Tamboia provided me with excellent stress free service. He came through with his promise of a fair deal with my trade in and placing me in a new car. Not only did I get a new car, I was able to upgrade my model with a modest increase payments. I would recommend meeting directly with Shawn if you are interested in a buying a new vehicle. More