Palm Springs Kia

Car shopping I was greeted by a salesman right away but wasn’t pressured. The whole process was fast. I was in and out in less then 2 and a half hours. I had no tr I was greeted by a salesman right away but wasn’t pressured. The whole process was fast. I was in and out in less then 2 and a half hours. I had no trouble getting the car I wanted in the color I wanted. I was even able to get the car with no money down which was a relief. My salesman, Cosmo , was extremely helpful an knew everything about the car I wanted. More

Outstanding Service Service Advisor, Yvette Maldonado, is just the greatest! She always greets me by my name and treats me with the utmost respect and professionalism. Service Advisor, Yvette Maldonado, is just the greatest! She always greets me by my name and treats me with the utmost respect and professionalism. My late husband Michael's passing has left me a little vulnerable and shy about dealing with the vehicle maintenance that he was handling. However, Yvette always explains in detail what needs to be done to my vehicle, the cost and how quickly that it will be accomplished. Just yesterday, I made an appointment on what I thought was the KIA website. The appointment was for 4pm. Unfortunately, your service department did not have the appointment listed and they closed at 5pm, not 7pm as I was informed by the "chat" representative. Yvette, understood my frustration with the miscommunication, empathized with me, took charge and addressed the issue as if it was her problem and further, got my vehicle serviced....wait for it...wait for it... by 5PM, I just cannot say enough or express my gratitude for her willingness to always go the extra mile. She certainly made a "mark on my life that cannot be erased"! THANK YOU, YVETTE! Mrs. Michael Lascola, a.k.a. Edith Lascola More

Amazing Experience Everyone that worked with me at the Palm Springs Kia was very friendly and helpful with every question I had as a first time buyer. I was very gratef Everyone that worked with me at the Palm Springs Kia was very friendly and helpful with every question I had as a first time buyer. I was very grateful they were able to work with me when it came to the price of my new used car. Besides having heat spots on the rotators which I took back in and they fixed for no charge, my car is in perfect condition and made it through a 10 hour road trip a couple days after my purchase. I couldn’t be any happier. More

Great experience Fast and very detailed. Great costumer service and very flexible with price. Very appreciative for the help and the ability to work with us. Thank you Fast and very detailed. Great costumer service and very flexible with price. Very appreciative for the help and the ability to work with us. Thank you More

Service Great service department . Jesse, Monica and Yvette provide excellent service along with the service technicians who work on my vehicle.I have always Great service department . Jesse, Monica and Yvette provide excellent service along with the service technicians who work on my vehicle.I have always been treated very well. Thank you More

Personal Touch I was acting on my father's behalf due to recent setback he is temporally homebound. The sales representative Eddie and sales manager Haney made the I was acting on my father's behalf due to recent setback he is temporally homebound. The sales representative Eddie and sales manager Haney made the process very painless by letting me take the car home to my dad for him to review and then bringing him all the final documents to sign. The process took less than 2 days, and that was only because of the circumstances on my end. I would highly recommend using this dealership. More

Nightmare after Nightmare Where do I start. Few months after buying KIA car started making noise. One rattling near dash and another near passenger. They said they fixed it it Where do I start. Few months after buying KIA car started making noise. One rattling near dash and another near passenger. They said they fixed it it was the struts. Nope noise still there. Month goes by they said they fixed it. Had the nerve to say struts again NOPE noise still there. Another month goes by 3 months now they said they fixed it YES turns out loose door hinge on passenger. Another rattling noise near dash been in 4 times to fix that noise separate noise. Went in for an oil change they forgot to put oil back into the vehicle. Items such as phone charger and cologne been stolen and key lock. More

Easy. In and out Steve the salesman made the purchase painless and quick. And John in finance was great. Definitely made my shopping experience one to remember will de Steve the salesman made the purchase painless and quick. And John in finance was great. Definitely made my shopping experience one to remember will definitely recommend them to all my friends and family More

Nice & fast service I went there im not think that i'll get a car but the service is very good, and a nice selas man ED help me and did every thing possiple. Thanks Eddi I went there im not think that i'll get a car but the service is very good, and a nice selas man ED help me and did every thing possiple. Thanks Eddie More

In & out quickly & efficiently Had an 8:30 appointment. Greated cheerfully & back on the road in a cleaner vehicle in less than an hour. good job & I'll be back! Had an 8:30 appointment. Greated cheerfully & back on the road in a cleaner vehicle in less than an hour. good job & I'll be back! More