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Palm Springs Motors Ford

Cathedral City, CA

4.1
482 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 482 reviews

January 24, 2023

Service techs are plug and play. . if they have to actually figure out how to fix something you’re screwed More

by Russell O.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael, Guzman, PSM Admin
January 23, 2023

When it comes to a brake recall you would think it would’ve been taken seriously. 4 hours on the lift to change the oil and then a pissy attitude from the technician. A surprise $500 charge at delive More

by kdunn0131
Overall Experience
Recommend Dealer
No
Employees Worked With
Jonathan Alvarez
August 05, 2022

Same 5-star service we've enjoyed for over 20 years. The team at Palm Springs Motors has consistently exceeded our expectations with every purchase. Always accommodating our hectic schedule and treating More

by jtimo
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Valdez, Max Tallon
May 22, 2022

Have purchased two vehicles from Palm Springs Motors, one in 2008 and one in 2017. I have had both vehicles serviced here and only here and have always had great service. If I had an issue it was resolved qu More

by MWL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Wally
May 17, 2022

Had our truck for 6 weeks, and did nothing but change the oil..think they actually forgot!? When they did respond to my inquiry, they quoted over 10 times what we ended up paying—and completely missed the ma More

by JP McMasters
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Daniel Duarte
May 16, 2022

As a family with 3 Ford's we have never felt more ripped off then we did today from this specific service department!! We own an Escape 2013 and we want to GIVE WARNING to ALL who bring their car in to this More

by Angry customer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
George Keith
May 13, 2022

Palm Springs Motors worked very hard to earn my business and make me pleased with my purchase. More

by Socalfrank
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Hoffman, Max Tallon
May 03, 2022

Great experience working with Palm Springs Motors. I would recommend this dealership if you’re in the market. The salesperson was extremely helpful and worked with us. More

by K Sillers
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Salazar, Kelly Heldenbrand
April 20, 2022

I recently purchased a 2010 Mustang GT from another source and needless to say it needed work. That being said, I wanted to use Ford parts as much as possible so I went to Palm Springs Ford and worked More

by Mystang
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McCoy
April 12, 2022

I knew what I wanted and what I was willing to pay. Clarence worked hard to get the deal done and within a short time I drove home in a shiny new Ford Escape EV hybrid. More

by Gary
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Davis
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