Palm Springs Motors Ford

We are visiting Palm Desert for the winter from the SF Bay area. Our 2002 F350 Ford had a new transmission installed shortly before we left home. We detected a strange vibration noise on our drive here Bay area. Our 2002 F350 Ford had a new transmission installed shortly before we left home. We detected a strange vibration noise on our drive here and it was getting worse so we brought it in to the Ford dealer service dept. Nanfer Garcia was very helpful, the mechanic quickly found the (minor) problem and new part was installed early the next morning! Prompt, attentive, professional service! Thanks! More

Palm Springs Motors provided excellent service. From front desk assistant to salesman and finance; everybody was attentive, friendly and overall top notch professional! I would highly recommend Palm Sp front desk assistant to salesman and finance; everybody was attentive, friendly and overall top notch professional! I would highly recommend Palm Springs Motors! More

Joe Mesa was exceptional in addressing our concerns and needs. His follow through was professional and we wouldn’t hesitate to work with him again. needs. His follow through was professional and we wouldn’t hesitate to work with him again. More

Service I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that wa I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that was done on my previous explorer. I had an issue with a power plug and the service manager explained the problem and how I could replace the part rather than put in the shop. Saved me money and time and saved a space in their shop for more serious work. My father was a Ford technician and was the shop foreman at our Ford dealership when I was growing up so I appreciated that manner in which this was handled. More

Prompt, Professional, and Personal From the time we arrived and met by Bradley Valdez, Sales, and Max Tallon, Team Sales Manager, we were well on our way to finding the Perfect Lincoln From the time we arrived and met by Bradley Valdez, Sales, and Max Tallon, Team Sales Manager, we were well on our way to finding the Perfect Lincoln for our Lifestyle!!! Bradley stayed with us, listening to what we wanted in options, and within a few hours ( and many test drives) we were in our Lincoln MKC !!!! The final leg of the journey was finishing up the paperwork, which was done efficiently, and quickly . The entire team at Palm Springs Motors was Great to work with and I would recommend this group of dedicated People to anyone wishing to purchase a Ford product. More

Enjoying my “new” vehicle. From the time we arrived we were welcomed by a salesman (Alexander). He was very helpful. We then returned another day, and were greeted by George. From the time we arrived we were welcomed by a salesman (Alexander). He was very helpful. We then returned another day, and were greeted by George. (Alex was off duty). Juan did his utmost to seal the deal. He was very interested in being fair to both parties. We would recommend their dealership. Joyce and Larry S. More

Horrible treatment. I will never go back and I used to love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told they broke a strut on my tire and ruined a cylinder. Was given a loaner car to use but my van wouldn’t be ready for 3 days. Called the following Monday and my call was routed all over the Valley 3x stating they didn’t have my van.. finally found out it was ready.. Lastly, Rey Ramiro forgot the discount we discussed as I brought in a coupon from a mailer I received. No reminder sticker and greasy finger prints in the van driver door. Received a small apology from a mechanic but nothing from Rey or any manager. More

Service department is second to none! Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the p Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the problem in record time! She even gave us a car to use while they repaired our car! We live about 60 miles away but will always go to Palm Springs Motors for all our service! More

They are the best! Every time I take my vehicle to them they do a fantastic job and have it done on time. Best service. they do a fantastic job and have it done on time. Best service. More

Rick Freeze is great! He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived t He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived they quickly found him and we were in the car within minutes for test drive. Within about 3 hours I was out the door in my new car. Showroom was nice. More