
Palm Springs Motors Ford
Cathedral City, CA
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Service with a side of smart business decisions. After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found th After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found that I really only needed one car. I sat down with a very savvy sales team that , with my input, helped me decide what vehicle was right for me based on my needs and wants. I ended up buying a 2020 Lincoln Corsair. The sales team walked me through the sales process so that I understood exactly what I was buying. This does not happen all the time! A sales team that puts the consumer first??? What was happening here? Palm Springs Motors has always been the best choice for consumers who want to be part of the "team" when it comes to making decisions about their automotive needs. These folks made me feel right at home and walked me, patiently, trough the buying process. If you're looking for a company that values you as the consumer and takes the time and energy to make sure you get the automobile that works best for your needs and wants, this is the place for you. Ask Allen (sales manger) and his team (especially Roy) to help you make your car buying experience more than just signing a stack of legal documents.........they actually made the experience interesting and fun! More
my first mazda WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5 WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5. WE PULLED IN BY IT AND DROVE IT NEXT! GREAT CAR! JOHN WAS JUST TRYING TO GIVE ME OPTIONS BUT I WAS HOOKED! More
Came in for a recall The service there was really great. They treated me well and showed me where everything was since it was my first time being there at the dealers. The service there was really great. They treated me well and showed me where everything was since it was my first time being there at the dealers. More
Highly recommend Palm Springs Motors These guys are very helpful and knowledgeable, and no high-pressure sales. They have a very large selection too. Highly recommend this dealership. These guys are very helpful and knowledgeable, and no high-pressure sales. They have a very large selection too. Highly recommend this dealership. So easy!!! More
New Tires for My Pony Got a quote from a tire distributor for the three new Goodyear Eagles All Symmetrical. The quote I received from PS Motors was 30% less per tire A Got a quote from a tire distributor for the three new Goodyear Eagles All Symmetrical. The quote I received from PS Motors was 30% less per tire AND they gave me another $50 off as I am a AAA member. In and out in an hour. Customer lounge has hot coffee and tea and plenty of indoor or outdoor seating. Why go anywhere else? More
Horrible customer service I bought a Lincoln ,I was told that the car would be detailed within 3 days. 2 weeks later it still wasn’t detailed and I couldn’t have minor repairs I bought a Lincoln ,I was told that the car would be detailed within 3 days. 2 weeks later it still wasn’t detailed and I couldn’t have minor repairs made. 3 weeks after I bought the car, I went to the dealership and asked for someone in charge. After waiting in the showroom for an hour and a half a salesman offered to take my car to the service department. There I met Daryl, he told me that he would put my name on a list for a loan car. 2 weeks later , no loan car available, I took my car in and got a ride home in their shuttle. When I picked my car up, the windshield was chipped. Daryl said he would get it fixed or have the windshield replaced.After several days and phone calls, Daryl tells me that the chip was there when I bought the car.(IT WAS NOT) but I can’t prove it., so I’m stuck with a chipped wind shield. I bought this car on November 7, 2019. It is now January 2, 2020. I have yet to receive the registration or pink slip. I have made several calls to their “DMV EXPERT”. I finally talked to him on the phone on Dec. 31. I was told that he would look into my registration and get right back to me. As of this writing I have heard nothing. More
Service I received telephone call to make a service appt. when I arrived there was not a record of my appt. but my advisor handled that very well. When I ma I received telephone call to make a service appt. when I arrived there was not a record of my appt. but my advisor handled that very well. When I made that Telephone appt. I told the lady I needed a loaner. I arrived for my 7:00 a.m. appt. there was nothing scheduled and the car rental dept. does not open for another hour. I was late for another appointment. My advisor was great. More
Friendly staff, excellent service, and a comfortable waiting area to rest and shop abit also! The first time I was here, few months ago, the car was washed! This time, it was raining, so no wash...it’s waiting area to rest and shop abit also! The first time I was here, few months ago, the car was washed! This time, it was raining, so no wash...it’s ok. More
Roy the salesman was very knowledgeable and patient. Manager understood our complex situation and made it work we are very satisfied Oh and by the way it was the quickest car transaction in my life. I Manager understood our complex situation and made it work we are very satisfied Oh and by the way it was the quickest car transaction in my life. I purchase 7 cars in my life time and this was the best. I will be referring them More
Duncan from service took great care of us. Our car had to be kept over the weekend and we had to be out of town and he got a us a rental with no hassle. It’s been a great experience with our 1st Ford. Thank be kept over the weekend and we had to be out of town and he got a us a rental with no hassle. It’s been a great experience with our 1st Ford. Thank you Duncan More