Palm Springs Motors Ford

Very polite salesman awesome dealership I came in from the Los Angeles area to visit and have been searching different dealerships. I plan to purchase a new vehicle either the end of this ye I came in from the Los Angeles area to visit and have been searching different dealerships. I plan to purchase a new vehicle either the end of this year or early next. I told the salesman Louie that I was just looking and he was so nice and patient about it. He didn't seem bothered at all and answered all questions I had. Ive been to other dealerships and the min I mention Im not planning to buy till later in the year, they immediately get impatient. I will be buying my car and will be recommending this dealership to others along with salesman Louie :) More

Outstanding customer service at the Body Shop Service and support from Art Molina, Jerry Soto, and Jane Roberts was outstanding. The damage and necessary repairs to my Ford Escape were described i Service and support from Art Molina, Jerry Soto, and Jane Roberts was outstanding. The damage and necessary repairs to my Ford Escape were described in detail by Art, and Jerry and Jane's support during the time I was there was great. They were all professional and personable - good job! More

repair after car flooded My car was towed for inspection after it was under flood. My insurance company took it to I10 collision and they said nothing was wrong with it there My car was towed for inspection after it was under flood. My insurance company took it to I10 collision and they said nothing was wrong with it there are no lights indicating a problem the engine was running fine but i knew it had problems so they took it to palm spings motors autobody. Ivan was taking care of it he kept me in the loop during the whole process and inspect the car had all the issues pointed out and imposed the repairs needed. He and Jane are very courteous and professional and took care of their customers' need. I had a great experience working with them. These people go the extra mile to deliver satisfaction my car was washed and polished it went in dirty and not functional and came out looking like brand new. I would recommend everyone to use their services... More

DON'T BUY A FORD! 've had problem after problem with my 2012 Focus SE including the transmission issues that are still not fixed. Palm Springs Motors along with Corpora 've had problem after problem with my 2012 Focus SE including the transmission issues that are still not fixed. Palm Springs Motors along with Corporate haven given me the run around and avoid having to pay for the clutch shutter and will not do the procedure TSB 14-0047 because it will cost them $3000. Vanesha did all she could as a Service Rep to calm my anger. She was helpful and I understand that she is no in charge of making the decision. However, I still gave 1 star to ensure that anyone who reads this knows not to buy from this dealer or buy a Ford in general. Yup, another review said the people BUYING a ford are happy with PSM, just not the people who have to deal with the repairs, after repairs, after repairs. I will never buy a Ford again. I'm working on taking my transmission problems to another dealer (Not Fiest Ford because they are owned by the same people). This morning I went to the dealer website to find the email address of the owner - it's not listed and I think we all know why. A chat window opened and I asked the person chatting with me for the email address and she refused. . CLEARLY THE OWNER DOES NOT WANT TO BE RESPONSIBLE FOR HIS BUSINESS. More

awesome service at Body Shop Ivan, Jane and Jerry, at the Body Shop of Palm Springs Motors, are outstanding. They all went out of their way to facilitate the work on my 2009 Ford Ivan, Jane and Jerry, at the Body Shop of Palm Springs Motors, are outstanding. They all went out of their way to facilitate the work on my 2009 Ford F150 SuperCrew 4x4. They kept me well informed of the status of my truck and went the extra mile in ensuring that all of my concerns were handled in a timely and professional manner. There were delays, but only because of shipping parts. I wanted my truck as soon as possible, and they delivered. I would recommend Palm Springs Motors to anyone, and especially the Body Shop. More

2nd time buyer very disappointed I bought a jeep at this dealership and other than the nice salesman the experience was the worst I have ever had from a dealership. Every time there I bought a jeep at this dealership and other than the nice salesman the experience was the worst I have ever had from a dealership. Every time there was a problem they always said it was my fault. They we're suppose to pay off my old car under the agreement of the contract but they did not pay it off and not only did have a new payment a down payment but I was hit with my old car payment which was auto pay from my bank account. When I asked Kevin in fiancé he told me I would be reimburse within a couple of weeks. It took over two months. When I called Kevin he told he said that because I was pressured him to say that, wow. Also the payment was a couple of hundred dollars short. ALSO I HAVE HAD THIS JEEP FOR OVER 5 months and still have not received title or tags Do not deal with folks believe me everyone I talk I tell of my experience and they agree there are better choices for a car. More

auto body work and quick lane I just had body work done on my 2012 Mazda 3 and I am extremely happy with the results. Not only was my car done but I was given a clean, washed, and I just had body work done on my 2012 Mazda 3 and I am extremely happy with the results. Not only was my car done but I was given a clean, washed, and armor tires cleaned, and inside as clean as the outside. Jerry Soto was friendly and couldn't be more helpful. Also I want to commend two of your tire & auto center, Quick Lane, employees; Tony Hubbert and John Fitzgerald. My husband I bring our cars to have our cars lubed and tires rotated, etc. and talk about friendly,trustworthy, and efficient employees! We have lived in the desert a long time and we have been to many auto centers because of these two fellows we continue to bring our cars to Cathedral City and we live in Indio. Thank-you all for a job well done. Jerry and Gerry Elowitz More

Great Service We were able to get the car we wanted for the price we could afford. Love our new family car. Thanks to Palm Springs Motors for making it happen. We were able to get the car we wanted for the price we could afford. Love our new family car. Thanks to Palm Springs Motors for making it happen. More

Very helpful Just started looking at cars and Jordan Johnson was great. Answered all my questions and was very knowledgeable. Will be back when it's time to buy. Just started looking at cars and Jordan Johnson was great. Answered all my questions and was very knowledgeable. Will be back when it's time to buy. More

Minor body work and replace damaged running boards As my rating shows, this body shop provided excellent service and superior quality of work. All staff were very friendly and helpful at all times. As my rating shows, this body shop provided excellent service and superior quality of work. All staff were very friendly and helpful at all times. More