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Palm Springs Motors Ford

Cathedral City, CA

4.5
514 Reviews
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69200 California 111

Cathedral City, CA

92234

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Showing 514 reviews

April 09, 2014

Jason found the vehicle I was looking for. Expedited the whole process for me. 2 hrs and it was n my garage.Had a great experience with serv.manager Brian as well. More

by mtclosson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fling
Apr 09, 2014 -

Palm Springs Motors Ford responded

Thank you so much for this review and 5-star rating! Jason and Brian are essential team members and they will be excited to read your review. We want to assure all of our customers have the best experience as possible when they come to our dealership. We are pleased we were able to find you the vehicle of your choice in such a timely manner. We hope to see you again at your next visit. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

April 09, 2014

Purchase 2014 Ford Fusion Hybrid Outstanding purchase experience. Salesman was very knowledgeable answered all of my questions. Several options and colors of the Ford Fusion Hybrid av More

by davidleem1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Salazar
Apr 09, 2014 -

Palm Springs Motors Ford responded

We appreciate you taking the time to give us this review. Ray is a vital piece of our staff and will enjoy reading your kind words. It is great to read your experience went so well when purchasing your car. Thank you for the recommendation and you can expect the same service at every visit! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

March 26, 2014

We went into this dealership and had amazing service. They got us what we wanted and were very helpful to make this happen. Great experience and would recommend anyone to go to buy a car from them. More

by Kellicox11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Landon
Mar 27, 2014 -

Palm Springs Motors Ford responded

Thank you for taking the time to give us your positive feedback about our dealership! At Palm Springs Motors, we set ourselves apart from other dealerships in terms of service. We strive on creating the best atmosphere as possible for each customer who walks through our doors. Thank you for the recommendation and you can expect the same service at every visit. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

March 20, 2014

They will promise things they can't do. Give you the vehicle yank your chain over and over again only to have you return the vehicle. My husband dealt with Ray Salazar a sales associate at that location More

by KarinaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Salazar
March 17, 2014

Our local dealer Palm Springs Motors palmspringsmotors.com has the worst service ever. I brought my brand new car almost a month ago with an electrical problem, could sound big but not, More

by isabell
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Hildebrand
Mar 17, 2014 -

Palm Springs Motors Ford responded

It is unfortunate to hear about the experience that you had at our dealership. Our goal is to provide exceptional service to every customer and would like to do what we can to earn your trust back . I do thank you for taking the time to bring these issues to our attention. Please contact me at your earliest convenience so we can try to figure out a way to resolve this issue. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

March 14, 2014

I been searching for a new car and when i was at palm springs motors, the staff was very helpful and informative and cared for my concerns. Jonathan Alvarez salesman, Gave me a variety of options as i re More

by jrnjoann56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarez
Mar 14, 2014 -

Palm Springs Motors Ford responded

I thank you for taking the time out of your day to give us this positive feedback. I am glad to hear how helpful the staff was with the questions and concerns you had while you were here. Jonathan is an essential piece to our sales team here at Palm Springs Motors, and he will be happy to hear about your review. It is good to hear that you were able to get the Ford Fusion at the perfect price for you. Both Jonathan and myself look forward to seeing you at your next trip to our dealership. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

March 13, 2014

My sales person Rick Freeze was very patient, knowledgeable and helpful; Rick listened to what I had to say and then explained the details and differences of the cars I looked at carefully. I f More

by usbrit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Freeze
March 10, 2014

On Saturday, March 8th, my wife and I came into Palm Springs Motors with the intent of looking to purchase her a vehicle. Jason immediately stepped in to help us find the vehicle with every item she co More

by randmfoote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hays
Mar 12, 2014 -

Palm Springs Motors Ford responded

Thank you so much for the nice review! Jason is a key component of our team here at Palm Springs Motors and he will be happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Richard Chew rchew@palmspringsmotors.com

March 07, 2014

This dealership will take care of you. We not only felt welcomed by Jason Klang but more importantly he didn't waste our time showing us vehicles we weren't interested in or trying to sell us something we More

by benny4500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2014 -

Palm Springs Motors Ford responded

Thank you for sharing your experience with us! It's great to hear that you enjoyed your time at Palm Springs Motors. It is our pleasure to serve you and I hope that you will let us know if there is anything we can help you with. Please come see us again soon! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 27, 2014

The best customer service I have ever received at a dealership. They were very honest it was a fairly quick process. They took the time and found me the perfect vehicle and at the price I was looking f More

by aballs99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Salazar
Feb 28, 2014 -

Palm Springs Motors Ford responded

Congratulations on your new car! We're glad to hear that our team worked hard to get you into the vehicle that you wanted at the right price. Happy driving, and we hope to see you back soon! Sincerely, Richard Chew rchew@palmspringsmotors.com

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