Palm Springs Motors Ford

Went there to buy a 2014 Mazda CX 5 found one with 665 miles on it drove put of alignment said would fix next day drove still put of alignment had a previous owner had to take to there body shop because o miles on it drove put of alignment said would fix next day drove still put of alignment had a previous owner had to take to there body shop because of these huge paint flaws on drivers side when we took it over noticed frame above front tire had body work with poor match paint job also body did not line up with bumper my guess was in accident. During this time the deal was complete xxxx with small talk took 3 hrs to make deal. Poor salesman Sean who was so nice had no control over mgrs decisions, once I noticed body flaw Roy his mgr and Roy's mgr knew car was damaged so they killed the deal I already signed for. Went to riverside Mazda gave me a better deal saved $150 overall got a CX 5 with 9 miles as opposed to the one in Palm Springs which had 665 and I would of been 2nd owner. Riverside threw in the LoJack at no cost and next week giving me a complete detail clay and acid wash for free plus they are going to fill my tank again after the detail. Also Palm Springs motors warranty extended is almost 1000.00 more! So glad I went to riverside. It was worth the drive. More

From the moment i drove onto the lot i felt that these people know what they are doing. I had an older (2000) model ford and thought they might be the perfect dealer to get fair trade value, and they were people know what they are doing. I had an older (2000) model ford and thought they might be the perfect dealer to get fair trade value, and they were. They were able to answer all my questions in a professional manner. More

My husband and I would like to thank Ray and his staff for the best customer service! We are very happy with our new truck and are definitely satisfied customers of Palm Springs Motors! Thanks! C.K. for the best customer service! We are very happy with our new truck and are definitely satisfied customers of Palm Springs Motors! Thanks! C.K. More

I would like to thank P. S Motors, for the great experience! from customer service...superb, knowledgeable staff, everyone very friendly! I'm a very happy and satisfied customer! Thanks ! L. R experience! from customer service...superb, knowledgeable staff, everyone very friendly! I'm a very happy and satisfied customer! Thanks ! L. R More

Just Purchased our 2013 Ford Escape and we LOVE It!! Jose, Kevin and Clarence made our purchase easy and hassle free. They worked hard to get us the best possible deal. Highly recommend Palm Springs Mo Jose, Kevin and Clarence made our purchase easy and hassle free. They worked hard to get us the best possible deal. Highly recommend Palm Springs Motors. More

I took my 2007 f-150 in because my engine light was on.Dennis said he would check it out.I said I needed to rent a car to get to work. He said they had an onsite rental. After four days of calls " on.Dennis said he would check it out.I said I needed to rent a car to get to work. He said they had an onsite rental. After four days of calls "can't find problem,part being rerouted"I got my truck back at cost of $1100.00. 400.00 being rental charges. The $85.00 discount didn't help. Prior to that I had taken my truck to their quicklane service. Tony said I needed front brakes and tires. I told him I wanted all terain and he sold me touring tires.I said thats not what I wanted.Tony said he would to order them and call me when they came in. He never did. Mark More

We were helping a friend shop for a car. He looked at 2 used cars. The one he liked was $14,900 but was out of his price range so we started talking about the second choice which was marked at $9,900. We w used cars. The one he liked was $14,900 but was out of his price range so we started talking about the second choice which was marked at $9,900. We were then told that the price of that car just went up to $11,900 in the 20 minutes we were negotiating on the first choice. The price on the windshield still read $9,900. Needless to say we were surprised at the price hike. If you want to be jerked around by a shady character, go see Clarence at Palm Springs Motors. He is the epitome of every bad stereotypical trait you might ever have about a used car salesman. He uses guilt and scare tactics, all the while never looks you in the eye. Gordon on the other hand seems to care and worked with us. Sorry, but after the price increase right in front of our eyes, there's no way I could ever recommend this dealership. I've dealt with their sister store, Fiesta Ford, better attitudes there and no Clarence. More

Sales persons worked hard to find us the best deal possible. Very happy with the treatment, value and friendliness. Did everything possible to seal the deal with us. possible. Very happy with the treatment, value and friendliness. Did everything possible to seal the deal with us. More

This Ford dealership has been the worst experience of my life. I purchased a 2012 Ford Edge in January. My first issue came with my finance. The salesman never bothered to explain that finance is subject life. I purchased a 2012 Ford Edge in January. My first issue came with my finance. The salesman never bothered to explain that finance is subject to 10 days approval or return of vehicle. I was notified by letter that I had to return vehicle. When I went to dealership, they tell me it was a paperwork delay and letter was erroneously sent. A phone call would have been nice. Six months later and a relocation later, I went to use my paint shield package I purchased in my initial package, only to be informed the package was only valid in the Palm Springs area. Again, the salesman did not divulge all relevant information. I called three times before I spoke to Michael Beaty. It took five days and another phone call by my husband before we were informed of the status of our contract. After emails to both Michael Beaty and Scott Simmers, no one has the courtesy to call and provide us information. In addition, they claim they were unable to send copies of the correction due to email failure. Funny how they got my emails but they cannot reply. I have never been more disappointed with the customer service after the sale than with this vehicle. I would definitely never recommend this dealership to anyone. More