Palm Springs Motors Ford

Outstanding customer service. I tried 10 different dealerships, but Rick Freeze was the only one who took on shot. He welcomed me into the dealership and got my and family and I into a brand new Ford dealerships, but Rick Freeze was the only one who took on shot. He welcomed me into the dealership and got my and family and I into a brand new Ford Explorer Limited. It's the wife's primary vehicle and she loves it. The entire staff was friendly and very eager to adhere to my family's needs as they sat waiting for the paperwork side of the house to finish. I was a skeptical at first because of the size of this dealership and its location, but if I was going to buy another Ford again I would make the drive to these guys... More

The salesman met us promptly upon entering the lot, greeted us, helped us find the make,color and convenience package we wanted and was very knowledgeable with the product line. Promptly introduced us greeted us, helped us find the make,color and convenience package we wanted and was very knowledgeable with the product line. Promptly introduced us to the credit manager, where the lease was signed, and we were out the door. Showed us how to use the various features. Felt like we were part of the family! More

Love Palm Springs Motors, they are efficient, friendly, and they are more like family. They take good care of you in getting you what they think would be the smartest option. and they are more like family. They take good care of you in getting you what they think would be the smartest option. More

The entire team was great to work with. Efficient, professional, knowledgeable and got to the bottom line as we requested. Abundant amount of friendliness and good humor, especially Michael Melikian. professional, knowledgeable and got to the bottom line as we requested. Abundant amount of friendliness and good humor, especially Michael Melikian. Josh Reynolds is a true afficionado of all of the features Ford has to offer and Kevin Rock reviews the required paperwork with ease and is great following up on the details. We leased a 2013 Ford Explorer which is our 10th Ford. Needless to say, we've had alot of experience with a variety of dealerships and this particular dealership is my all-time favorite! More

I had a great first time leaser experience with this dealership and would recommend them to anyone. They work very hard to make their customers happy. dealership and would recommend them to anyone. They work very hard to make their customers happy. More

I had a wonderful experience at this dealership! I got the car I wanted on my hour lunch break! Sammy in sales and Michael who was the sales manager were so nice and friendly! I actually had fun at a car the car I wanted on my hour lunch break! Sammy in sales and Michael who was the sales manager were so nice and friendly! I actually had fun at a car dealership! Between the sales people and Raymond in financing I am truly amazed at the wonderful team work they displayed! I would definately reccomend this dealership toanyone looking for a car! Thank you so much Palm Springs Motors! My family and I are enjoying the larger car! -Alexandra Boulud More

One of the best car buying experiences ever!! Our salesman Tony was AMAZING!! Kind, friendly, and extremely knowledgable on the car! Generally I would rather stick needles in my eye than step onto a salesman Tony was AMAZING!! Kind, friendly, and extremely knowledgable on the car! Generally I would rather stick needles in my eye than step onto a car lot but dealing with Tony actually made our car buying experience a fun adventure rather than a painful one!!! More

I purchased a 2012 Ford Fusion and love the car! The staff were all attentive and friendly,which made it a pleasant shopping experience. I would definitely buy from this dealer again. staff were all attentive and friendly,which made it a pleasant shopping experience. I would definitely buy from this dealer again. More

Rick listened to my needs and suggested relevant models similar to what I visited to check out that better fit my needs. He knows cars with many years of sales experience in the Coachella Valley. During similar to what I visited to check out that better fit my needs. He knows cars with many years of sales experience in the Coachella Valley. During the test drive I took he guided me through a variety of terrains and pointed out the strengths of the car. The Mazda3 trim package I wanted was not on the Palm Springs Motors lot but he found one quickly at another dealer in the LA area. I signed on the dotted line around lunch Sun (Mother's Day). He had the car transported to Palm Springs Motors and I drove away that night at 6:00 PM in my new Mazda. Amazing to me! Rick is a no pressure sales person and was a pleasure to work with!! I highly recommend him!! More