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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,529 reviews
July 30, 2020
Took our vehicle in for service, Joshua Robinson was our service advisor, He was great to work with. They had to order a part and worked around my schedule. I had a great experience! service advisor, He was great to work with. They had to order a part and worked around my schedule. I had a great experience! More
by sjpeppey
Verified CustomerEmployees Worked With
Joshua Robinson
July 30, 2020
I had a couple of different issues that needed resolving. Patti was communicative and gave me a couple of different options. I was very pleased with the service and appreciated the courtesy ride by Dan. Than Patti was communicative and gave me a couple of different options. I was very pleased with the service and appreciated the courtesy ride by Dan. Thank you kindly. More
by ptolly7
July 29, 2020
First of all I object to the 25 word minimum and it is with risk of swaying my opinion in the negative and it is very unfortunate that you impose this criteria on my response which should be unabridged. with risk of swaying my opinion in the negative and it is very unfortunate that you impose this criteria on my response which should be unabridged. I would like to state, despite this unfortunate requirement I do have very high marks for everyone we encountered. More
by croccocastellano74
July 29, 2020
5 hours for a diagnostic check on my air conditioning system ? I think the waiting times are a bit excessive when there is an appointment made. I had some tire issues recently, 1.5 hours waited to have a system ? I think the waiting times are a bit excessive when there is an appointment made. I had some tire issues recently, 1.5 hours waited to have a tire replaced. 2/12 hours waited the next week for the second one to be replaced. More
by MLWOP
Employees Worked With
July 29, 2020
The team is always on top of things when I bring my car in for service. They are courteous and helpful. The area is always nice and clean. in for service. They are courteous and helpful. The area is always nice and clean. More
by SJFOX2002
Employees Worked With
July 28, 2020
Poor workmanship and customer service from the service department and service manager. My lug nut were over torqued by them causing damage to the rear carrier. They would not admit fault and I had to argu department and service manager. My lug nut were over torqued by them causing damage to the rear carrier. They would not admit fault and I had to argue with the service manager before he begrudgingly agreed to repair it. This was a major safety concern because it would be impossible to change a flat tire. More
by tveselka68
Employees Worked With
John Caretta, Joshua Robinson
July 28, 2020
I think the work was done very well but I do wish customers would have to wear facemasks while sitting in waiting area it would be more helpful great job customers would have to wear facemasks while sitting in waiting area it would be more helpful great job More
by SUSANOBRIEN1962
July 27, 2020
Always great friendly service and quality work. My vehicle is always ready when they say it will be. Always advised to the work being done. vehicle is always ready when they say it will be. Always advised to the work being done. More
by tp8field
Employees Worked With
July 27, 2020
Patti kept me informed on the status of my vehicle. Waiting area was clean and sanitized. Wish there would have been more jeep Grand Cherokee in the lot to look at while I was waiting. Waiting area was clean and sanitized. Wish there would have been more jeep Grand Cherokee in the lot to look at while I was waiting. More
by phil1
Employees Worked With
