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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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February 05, 2020

The Service Department is very prompt and professional. They explained all charges & options available to me. The technicians were also able to have my car ready by the next day! Top notch! More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

I enjoy the sales team at Palmen Racine, but absolutely hate needing to take my car in for service. I have had so many bad experiences that going there makes my stomach churn in knots. This time, a very More

by PW
Recommend Dealer
No
Employees Worked With
The dent guy., Wally Clark
Feb 19, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for your patience, understanding, and cooperation, allowing us to repair the dent to your satisfaction back on February 10th. We appreciate the opportunity to make things right, apologize for the inconvenience of your having to come back a second time, and hope that the courtesy loaner vehicle we provided helped lessen that inconvenience. Please feel free to contact me directly for any of your future needs and I will be glad to assist. Thank-you and have a nice day. Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: M-F, 8am-6pm

February 04, 2020

On Feb 3 the service at the Racine store. Was prompt, timely and friendly. The service manage was accommodating in scheduling this repair. Over Excellent service. . The dealer replaced a sway bar linka More

by mjahnke410
Recommend Dealer
Yes
Employees Worked With
Wally Clark
February 03, 2020

My repair was fast and efficient. The dealership was clean, and the greeters were friendly. My repair went quickly and efficiently and I would recommend this dealership to others. Ke More

by Care
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

There service was great .Everyone was very professional . I will be referring more customers to them to buy vehicles . My new Ram pick up is a great Truck More

by randycoates
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Chuck Schovain, Teddy Hendrix
February 03, 2020

Wally, in the service department, answered all my questions regarding the service on my 2014 Ram. First, he gave an estimate to the length of time for service but then followed up with the technicia More

by codyberan
Recommend Dealer
Yes
Employees Worked With
Wally Clark
February 03, 2020

Tim got my car in quick, had the problem fixed and got the car back to me. He was friendly and explained exactly what was going on with my Jeep More

by amimay1
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
February 03, 2020

On time great service from check in to pick up Patti is great at what she does very helpful. Thanks to her and the service team More

by williamanthony427
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Great experience! Everything from the explanation of service to the work itself was handled great. The work was completed faster than expected and the work was complet More

by csharke66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
February 01, 2020

Excellent service Palmen is a great dealership to deal with. They are honest, and very easy to deal with. I have found all of their salespeople and service people to More

by mlarsen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
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