Palmen Dodge Chrysler Jeep Of Racine - Service Center

friendly and pleasant and quick They started at the time they said they would. Finished on time. Were very friendly and helpful. The waiting area was clean and pleasent. Had good re They started at the time they said they would. Finished on time. Were very friendly and helpful. The waiting area was clean and pleasent. Had good reading material and wifi. More

Great experience Patty is great to work with, always helpful and friendly. Online scheduling is very convenient and we are able to drop off and pick up when it fits ou Patty is great to work with, always helpful and friendly. Online scheduling is very convenient and we are able to drop off and pick up when it fits our schedules. More

Poor customer service! I think the guy checking me in for my oil change was high or something, He checked my car for mileage and came back to his computer looked back at my I think the guy checking me in for my oil change was high or something, He checked my car for mileage and came back to his computer looked back at my car and said “oh man they already took your car” while he was still holding my keys. I noticed my car sitting out front, still dirty which I asked for a car wash, for over 20 mins when I finally asked him if my car was done and he was “ugh, what did you have again”? After paying for my service I realized that my tires were never rotated like I had asked for on my online appointment and in person! This is not the first time I’ve had bad service there but it will be the last because I’m never going back!! More

oil change Excellent service, prompt, helpful. Everyone was extremely helpful and friendly. My oil change was done in prompt fashion. I was quite pleased with my Excellent service, prompt, helpful. Everyone was extremely helpful and friendly. My oil change was done in prompt fashion. I was quite pleased with my overall visit as always!! Thank you!! More

Service folks were great! Pati and everyone were terrific. They did a fantastic install job of my tonneau cover. Tony even cleaned the snow off my vehicle (young kid shovelin Pati and everyone were terrific. They did a fantastic install job of my tonneau cover. Tony even cleaned the snow off my vehicle (young kid shoveling the parking lot)! More

Oil change and overall maintenance check up Been coming to Palmen Dodge for many years. And the service is always excellent. Everyone is always friendly and helpful. I enjoy coming here very muc Been coming to Palmen Dodge for many years. And the service is always excellent. Everyone is always friendly and helpful. I enjoy coming here very much.. More

Fast & friendly I get help right away. I'm explained clearly what's going to be done. I get a complementary car wash. Waiting room has coffee & snacks. My only compla I get help right away. I'm explained clearly what's going to be done. I get a complementary car wash. Waiting room has coffee & snacks. My only complain was the car was not dried after being washed. More

Oil Change I’m always impressed by the friendliness of all the staff at Palmen. Everyone greets you with a smile and a hello. I worked with Timothy Delord in I’m always impressed by the friendliness of all the staff at Palmen. Everyone greets you with a smile and a hello. I worked with Timothy Delord in the Service Department. He went over everything that was going to be done to my vehicle and what was coming up down the road. More

2 hour oil change! I scheduled an oil change and still had to wait 2 hours. There was no communication that it would take this long or that there was a problem that wou I scheduled an oil change and still had to wait 2 hours. There was no communication that it would take this long or that there was a problem that would cause it to take 2 hours. I also listened to the person at the counter explain to the customer ahead of me it was important to take this survey, but after having me wait for 2 hours he neglected to ask me to take it. Unfortunately this is not the first time I have been disappointed with this service center. More

Tire change Very polite and they scheduled me right away. It took a little longer than expected, but it was short notice, so I’m happy. Thanks! Very polite and they scheduled me right away. It took a little longer than expected, but it was short notice, so I’m happy. Thanks! More