Palmen Dodge Chrysler Jeep Of Racine - Service Center

Kind, understanding, and knowledgeable. Visited the service department with some front end noise and they found that is was my tires causing the problem. I just had my tires inspected by ano Visited the service department with some front end noise and they found that is was my tires causing the problem. I just had my tires inspected by another establishment and was told they had been fine. Clearly distressed over the matter I was treated with great understanding and kindness. Thank you very much Palmen! More

Tire replacement The work was quick and easy. I also loved the water and coffee. While I waited. I did love how friendly the staff was. Thank you The work was quick and easy. I also loved the water and coffee. While I waited. I did love how friendly the staff was. Thank you More

Warranty work, alarm light and went into limp I called with the problem and they recommended the correct course of action, to call Roadside Assistance. My car was taken to dealer in a timely manne I called with the problem and they recommended the correct course of action, to call Roadside Assistance. My car was taken to dealer in a timely manner. It needed a part (foot throttle) so they kept it overnight and gave me a loaner. They got my car to me the next day, and so far its working fine. More

Scheduled service The service was timely and your service representative was very helpful. Service rep offered recommendations on additional areas that need to be watc The service was timely and your service representative was very helpful. Service rep offered recommendations on additional areas that need to be watched in the future. More

Patty O provides terrific service Great personality, always greets you with a smile. Her attention to details and my concerns are extraordinary. Coupon pricing keeps me coming back fo Great personality, always greets you with a smile. Her attention to details and my concerns are extraordinary. Coupon pricing keeps me coming back for what I consider competitive pricing. More

Fast and friendly service Fast and friendly service. Went in and was greeted as i entered. Expected it to be over an hour wait and surprisingly enough it was under an hour with Fast and friendly service. Went in and was greeted as i entered. Expected it to be over an hour wait and surprisingly enough it was under an hour with a wash included! More

Oil change Was able to get in for my scheduled appointment but the wait time was too long and it seemed as if new arrivals were in and out faster then I was. Wil Was able to get in for my scheduled appointment but the wait time was too long and it seemed as if new arrivals were in and out faster then I was. Will come in for service appointments if Wally or Patti are in as they are both amazing to deal with More

Great Service The service department is wonderful. My trans failed at 82,000. They took care of me superbly. Low cost rental too. I was very happy with what they The service department is wonderful. My trans failed at 82,000. They took care of me superbly. Low cost rental too. I was very happy with what they did, and my Caravan works great. Unfortunately, through no fault of Palmen, Dodge was no help. Their product was defective. A trans should not fail the early. Thusly, I will no longer purchase Chrysler products. More

Oil change Patti is always friendly and outgoing and is very knowledgeable with any questions you have to ask her if you have any issues with your car Patti is always friendly and outgoing and is very knowledgeable with any questions you have to ask her if you have any issues with your car More

Oil Change Wally did a good job getting my truck in and out for a quick oil change and tire rotation as well as answering a couple questions. Wally did a good job getting my truck in and out for a quick oil change and tire rotation as well as answering a couple questions. More