Palmen Dodge Chrysler Jeep Of Racine - Service Center

Extra Effort The day Jeep was scheduled in for oil change rear camera stopped working. Patty went out of her way to get it checked out on a busy Friday afternoon. The day Jeep was scheduled in for oil change rear camera stopped working. Patty went out of her way to get it checked out on a busy Friday afternoon. More

Service is needing hospitality training My sales experience in buying my car was great. Service on the other hand, like I stepped on another planet. I felt like a complete inconvenience drop My sales experience in buying my car was great. Service on the other hand, like I stepped on another planet. I felt like a complete inconvenience dropping off my car and when I picked up my car. Apparently I was to know where to go each visit. The attitudes were terrible. On top of it all they scratched the new bumper that was put on my car. Im thankful for Teddy’s reassurances to make things right, who is not in service, of course... please train your service people to be more hospitable, especially as I have to drive down once again to have my new bumper buffed out... oh and my steering wheel was scuffed up too... Teddy is also kind enough to deal with this as well. More

Professional Service Wally was professional, courteous, and swift. I was treated like a person, not a number. I look forward to my next visit. Thank you Wally! Wally was professional, courteous, and swift. I was treated like a person, not a number. I look forward to my next visit. Thank you Wally! More

Excellent service center. I like to deal exclusively with Walter Clark at Palmen’s in Racine when I need my Wrangler serviced. He is very knowledgeable about what I need done a I like to deal exclusively with Walter Clark at Palmen’s in Racine when I need my Wrangler serviced. He is very knowledgeable about what I need done at the mileage my Jeep has when I call him to have it serviced. I have complete faith in his expertise to help me keep my Jeep in perfect working order. Walter Clark is my go to service advisor every time. More

Palmen of Racine Patty is very helpful and the service department does a wonderful job. Thank you. I will be coming back again for all of my service. Patty is very helpful and the service department does a wonderful job. Thank you. I will be coming back again for all of my service. More

Oil Change Wally was my rep. Very pleasant and informative. He made me aware of what was coming up for maintenance on my Jeep. Once my vehicle was finished he we Wally was my rep. Very pleasant and informative. He made me aware of what was coming up for maintenance on my Jeep. Once my vehicle was finished he went through everything that was done on my Jeep. Asked me if I had any questions before I left. I hope to work with him again. More

Great service Everything went pretty smooth. Didn't expect having break issues, however, it was taken care of in a timely manner. Very good service! Taylor kept Everything went pretty smooth. Didn't expect having break issues, however, it was taken care of in a timely manner. Very good service! Taylor kept me informed of issues. More

Great Service Wally was my rep. He was on time for the appointment and very pleasant. He reviewed everything that had to be done (per prior visits & what it was now Wally was my rep. He was on time for the appointment and very pleasant. He reviewed everything that had to be done (per prior visits & what it was now time for) and was very informative. More

Oil change The service completed was fast and met my expectations. Thank you for completing my service needs. Will recommend to other people I know. Have a go The service completed was fast and met my expectations. Thank you for completing my service needs. Will recommend to other people I know. Have a good day. More

Service/ oil change Car taken in for service appt on time, happy with everything! Checked additional items at no charge, friendly staff on every visit! Will return for fu Car taken in for service appt on time, happy with everything! Checked additional items at no charge, friendly staff on every visit! Will return for future oil changes! More