Palmen Kia of Kenosha

Exceptional, Respectful Service If I could give more than 5 stars I would. I chose this Kia dealership because their reviews are the best in the area, not just at one review site, b If I could give more than 5 stars I would. I chose this Kia dealership because their reviews are the best in the area, not just at one review site, but all. The facilities were clean, and had aspects of the employees personality present versus a cold, sterile environment. Warren (sales) was outstanding. He listened to my needs and resources and then found a few options (mix of used and new) that might work for my family. There was sincerely no pressure for a sale, and for the first time buying a car I did not feel pigeon-holed into a vehicle the dealership wanted me to buy, but ended up with choices and finding a good fit. Even after an extended test drive experience, and was not made to feel that I had to buy that particular vehicle. In fact, I didn't, and ended up with one that was even better for me. My questions about the pricing of options (for warranty, etc) were answered directly and there was no waiting for "what was behind the curtain". This allowed me to make informed decisions and have a conversation with my husband without feeling I needed to make a decision on the fly. Chris (finance) was the fastest experience I have ever had with signing. Again, there were options presented and thoroughly explained, but no pressure when I declined one based on my budget. Throughout the process, I felt that I was very respected and not pushed beyond what I had set as my limit. While I hope to have this vehicle for a long time, I plan to go back for service and future purchases for my family, even though it is not the closest Kia dealership for me. I would strongly recommend anyone interested in a new or used vehicle to reach out to Palmen! More

I'm sure Palmen sets the standards. But it's the employees that elevate it to higher lever. Hans L. proved that there are some trustworthy, knowledgeable and helpful used cars Sales People out there employees that elevate it to higher lever. Hans L. proved that there are some trustworthy, knowledgeable and helpful used cars Sales People out there. He restored my faith in a dealer used car shopping, an experience that turned into mud while visiting a a well known dealeship in Chicagoland. The overall ratings speak for itself. More

Oil change The service department is thorough when they worked on my Sedona. They informed me of when my car would need a new battery and when I would need to c The service department is thorough when they worked on my Sedona. They informed me of when my car would need a new battery and when I would need to change some belts. More

Great Scheduling and efficient! I didn't have to wait to schedule an appointment, I was seen the same day. I was happy to know they were still open. The manager was very nice. The I didn't have to wait to schedule an appointment, I was seen the same day. I was happy to know they were still open. The manager was very nice. The service advisor was helpful and nice as well. More

Everything from check in to check out was great. Very friendly and professional staff and comfortable waiting area. I was I formed of options and issues throughout the visit and, when completed, the pric friendly and professional staff and comfortable waiting area. I was I formed of options and issues throughout the visit and, when completed, the prices were competitive and fair. More

Warren is going above and beyond to fix some issues we had with the car we purchased. I highly recommend Palmen Kia of Kenosha in both sales and service. Thank you for all that you have done for us, Warre had with the car we purchased. I highly recommend Palmen Kia of Kenosha in both sales and service. Thank you for all that you have done for us, Warren!!! More

Friendly staff, and very accommodating. They had a great deal for an oil chAnge and tire rotation so I saved a lot of money! I love that they offer free, cold water and wifi while you wait! When I left, I f deal for an oil chAnge and tire rotation so I saved a lot of money! I love that they offer free, cold water and wifi while you wait! When I left, I found my car was washed and they even cleaned my dash. Very satisfied! More

Fabulous Service! Everyone I encounter at this dealership is helpful and attentive and willing to go out of their way to give direction or answer questions. It seems th Everyone I encounter at this dealership is helpful and attentive and willing to go out of their way to give direction or answer questions. It seems that the culture here is very well attended to. I've had a number of service visits here and they are always, prompt, courteous, professional and the communication is top notch! More

Warren The Car Guy We had a great no hype or pressure experience at Palmen Kia of Kenosha. Warren was awesome to work with in getting our used Jeep Renegade. Sheri and We had a great no hype or pressure experience at Palmen Kia of Kenosha. Warren was awesome to work with in getting our used Jeep Renegade. Sheri and Mike More

After shopping around at other dealerships, we came to Palmen. “Griff” & Joe Soto were the best salesmen I’ve ever had. They’re caring and genuine which is a dying breed in their industry. We left today w Palmen. “Griff” & Joe Soto were the best salesmen I’ve ever had. They’re caring and genuine which is a dying breed in their industry. We left today with a great car ! More