Palmer Dodge Chrysler Jeep Ram

I just bought my second Jeep from the Palmer dealership in Roswell, GA. I made both acquisitions purely on the customer experience I had with people like Mike Gebhardt, my sales guy, and Todd Blackstone, t in Roswell, GA. I made both acquisitions purely on the customer experience I had with people like Mike Gebhardt, my sales guy, and Todd Blackstone, the General Sales Manager. They are subject matter experts with product, passionate about what they do, and work very hard to make the transaction a win-win for both sides. They clearly understand being in business long-term. - Brian Cork More

I purchased this truck three months ago. This visit was for service, 1,000 mile check and oil and filter change. They were fast friendly and professional. This duplicates the vehicle purchase experience. T for service, 1,000 mile check and oil and filter change. They were fast friendly and professional. This duplicates the vehicle purchase experience. Terrific, especially when they told me that my first four oil and filter changes were on the house. Jody and his team are writing the book on how to do things right. More

Went to Palmer Dodge after seeing a web deal for a used HONDA civic. While I certainly don't expect to get a new car I was suprised at what I ended up with. The right front brake rub that was supposed to HONDA civic. While I certainly don't expect to get a new car I was suprised at what I ended up with. The right front brake rub that was supposed to be fixed - wasn't and has gotten worse. There is a front end rattle that is so loud that you can't hear yourself talk over it. When I arrived to pick up my car that was promised to be ready and waiting to go I eneded up waiting almost an 90 minutes before the car was fiinally given to me. The original salesman was busy trying to sell a new car and I was told several times that the car was being preped and would by up soon. Finally, I got someone else to go find out what was going on. The ar came up and it was obvisous that it had not been being preped. Should have left the car there and called a cab. By far worst car and worst car purchasing expereince I have ever had. More

Went to Palmer Dodge to purchase a specific vehicle and walked out in less than an hour with the exact vehicle I wanted with a lower payment and better rate than my personal bank offered. Went back 5 days walked out in less than an hour with the exact vehicle I wanted with a lower payment and better rate than my personal bank offered. Went back 5 days later to buy my wife a new car, havent purchased as of yet, but the amount of effort that Tony White is putting forth in getting her into a new vehicle is above reproach. They have definitely earned my repeat business in sales. More

This was the 2nd time I had driven 7 hours to purchase a vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was laid out before I drove down and there were no surprise fees or anything of that nature that has happened at other dealerships in my past. Not only is the staff top quality but the quality of their vehicles they have sold me both times is second to none. It's really hard to find a used Jeep Wrangler that has been lifted and doesn't have some kind of malfunction or wearing on it, but the two I have purchased have been of the highest quality everything from parts, to aesthetics, to workmanship. I highly recommend this dealer and Mike Gebhart as well. I can pretty much guarantee I will be making that 7 hour drive again sooner than later for any of my automobile purchases. More

We had been searching for months for a very specific vehicle need for my wife. I was going to buy used either from a dealer or private sale and it was very hard to find what we wanted with a reasonable vehicle need for my wife. I was going to buy used either from a dealer or private sale and it was very hard to find what we wanted with a reasonable price. Palmer happened to get one of what we were looking for and I decided to try to work with them (I read the reviews and I was impressed). I picked Tony White from the reviews specifically to contact. Tony was better than most dealer sales people right off the bat as he was excited and helpful, but not overly pushy. Tony actually worked with me on price over the phone since it was a bit of a drive to come to the dealership. Overall, we were very happy with the experience with Tony and Robert Noll in Financing. There were no surprises during our purchase process. After our paperwork was complete, something odd happened outside the control of Tony. We had to get the GM (Todd Blackstone) involved and I was impressed with how he worked with us in a sticky situation. In the end, I felt like we were treated very well and I would have no hesitation recommending Palmer to others. Thanks Tony, Todd & Robert for making the dreaded dealership experience something positive. More

I brought my 2007 Grand Cherokee in for service and I was beyond thrilled with the service, despite the issues my vehicle was having. This was my first encounter with a Jeep dealership in GA since moving her beyond thrilled with the service, despite the issues my vehicle was having. This was my first encounter with a Jeep dealership in GA since moving here last year. Last week, I brought the car in last week for an acceleration issue but unfortunately no certain issue was found. Then, a couple of days later it started leaking coolant and I brought it back in-- the same rep worked with me and in addition to working on the current issue, he also noted the acceleration issue to be checked as well in case there was a connection. Well, come to find out- I had three separate issues all contributing to the acceleration issue and the team went above and beyond to make sure that the two new (and one unforeseen!) issues were fixed and the cost was reasonable. I tend to have my doubts when working with a dealership but Palmer Jeep and the service crew put those doubts to rest. More

In January 2013 I was fortunate enough to have had a great experience purchasing a new Dodge Durango from Palmer Chrysler-Jeep-Dodge in Alpharetta GA. As a resident of Orlando FL I had no intention of great experience purchasing a new Dodge Durango from Palmer Chrysler-Jeep-Dodge in Alpharetta GA. As a resident of Orlando FL I had no intention of looking outside the Central Florida area for my new vehicle. However, after one quick email from me and a prompt phone call from their sales person Mike Gebhardt, I knew my plans needed to change. The speed, accuracy, and integrity that Mike and the rest of the team at Palmer provided were impressive. Over the course of one evening, via phone and email, I was able to get a price that could not be beat by the dealerships in Central Florida and have that offer sent to me signed by the sales manager with a phone call follow-up from Todd Blackstone the GM. The dealership honored their quoted price and played no games upon my arrival. Even after the cost of rental car and gas from Orlando to Atlanta, the deal at Palmer was still cheaper than the best deal in Central Florida. Prior to my arrival all the necessary paperwork was completed and awaiting my signature. This was accomplished utilizing information provided over the phone, computer, and via text messages. Due to the efficiency with which Mike and the team works, I was able to inspect the vehicle and start my drive home within an hour of arriving at the dealership. Mike is a very genuine individual who is obviously committed to customer satisfaction and prides himself on honesty and integrity. Overall, I was very impressed with Mike and the entire team at Palmer. I have recommend Mike and Palmer to my family and friends and I look forward to doing business with Mike and Palmer Chrysler-Jeep-Dodge in the future. Respectfully, Justin More

I had an exceptional buying experience with Palmer Dodge Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above and beyond were all outstanding. The entire process was easy, quick and hassle-free. Everyone from the GM (Jody Cruce), to the New Car Sales Manager (Todd Blackstone) to my Sales Agent (Tony White) was very friendly and genuinely helpful. I have recommended Palmer to friends, family and co-workers and will continue to do so - Scott Tracy More

I recently had a great experinece at Palmer Chrysler Dodge Jeep and I thought it was important to express my grattitude to the guys that made it happen. Palmer always seem to have a really great mix of Dodge Jeep and I thought it was important to express my grattitude to the guys that made it happen. Palmer always seem to have a really great mix of pre-owned cars so I decided to check out their website. I called on a Toyota 4-Runner Sport I liked and spoke with Buddy Buddin, he confirmed it was still available and invited me to come in for a test drive. They offer no excuses, nice cars that are clean inside and out, fully serviced, inspected and ready to be driven home. I went right down and after a test drive in the 4-Runner Buddy had his sales manager Chip appraise my trade in. We we're able to quickly arrive at a deal with no games or gimmicks like I've seen at other dealers over the years. I really appreciate the straight forward approach of the guys at Palmer CDJ. Very proffessional operation! I plan to go back for a new Jeep Wrangler Unlimited in the future. Thanks agian to Buddy, Chip and Robert! More