Palmer Dodge Chrysler Jeep Ram

Rich Kinsey was the best! He took great care of my Jeep Wrangler. He answered all of my questions and concerns. He took great care of my Jeep Wrangler. He answered all of my questions and concerns. More

Love the new service center! A much needed improvement. Palmer has always been excellent communicating with me while my Ram is being serviced. My Service Advisor, Kimberly, is A much needed improvement. Palmer has always been excellent communicating with me while my Ram is being serviced. My Service Advisor, Kimberly, is excellent. Very professional and always makes me feel welcome. More

I took my Ram 1500 to Palmer Dodge for some warranty/recall work, a burnt-out tail light, and to get a key cut and programmed. They failed all the way around and kept my vehicle for over a week warranty/recall work, a burnt-out tail light, and to get a key cut and programmed. They failed all the way around and kept my vehicle for over a week. They were able to cut and program the key, and charge me $144 for it, even though I supplied my own key and key fob. When I inquired about the price, the service advisor advised that they charge miscellaneous shop fees, and could not explain. Over a week later, of me calling everyday, they say that the vehicle is ready for pickup. I schedule an uber, I get to the dealership, I get charged 144 for the key, and I'm told the parks needed for the recall work aren't in, that they would be in soon, and she would call when they arrive. I asked if they at least fix the tail light bulb, and she said no they were going to get all that at one time. I then went to an auto parts store, and changed the tail light myself in about 5 minutes. I then called troncalli Chrysler Dodge told him about the recall / warranty work needed, and they said they would send a technician out to my home in 2 days. They did just that, they sent a technician to my house, and he made the repair in about 2 hours in my driveway. Troncalli for the win, Palmer Dodge for the loss, and I mean they blew it. I've already left a review in google, as well as the general manager of plumber dodge, and it seems nobody really cares. That's apparent in the lack of quality service, or customer support. More

I had a great experience with the service on my Jeep Cherokee! Hiram was very friendly and professional. Last month when I came in for an oil change, he walked me through a few maintenance services that Cherokee! Hiram was very friendly and professional. Last month when I came in for an oil change, he walked me through a few maintenance services that my car needed and what I appreciated is the explanation from the mechanics on why they recommended each of the two services. When I came back for this visit, Hiram recognized me right away and took good care of me. I've been coming to Palmer for a few years now since moving to Georgia and I'm glad I've found a maintenance team I can trust! More

Had an absolute fabulous buying experience with the entire staff. Would highly recommend as they were all so professional, so kind , very personable and I was absolutely grateful for it. I hate purchas entire staff. Would highly recommend as they were all so professional, so kind , very personable and I was absolutely grateful for it. I hate purchasing a car, but they made it a smooth transaction so was not bad at all. Thanks to all the guys at Palmer Dodge!!! More

We had an emergency issue with our Jeep Wrangler. Palmer showed great customer service. With making time and repairing the Jeep. Palmer showed great customer service. With making time and repairing the Jeep. More

I had a pleasant experience at Palmer Dodge. Working with Ryan has been an amazing experience. I will definitely recommend Palmer. Working with Ryan has been an amazing experience. I will definitely recommend Palmer. More

Very happy with car and the young man, Edwin Astfalk, that drove it to us. that drove it to us. More

The Service Advisor gave me one price in writing and when I sent to pick it the car, the price increased >$700. When I asked to talk to the Advisor or the Manager, shocking they left for the day. When I ask I sent to pick it the car, the price increased >$700. When I asked to talk to the Advisor or the Manager, shocking they left for the day. When I asked to talk to the GM, not there either. I was informed that is the price and they wont do anything else. When I went to pay, they informed me they charge an additional 7% if I pay by credit card, which when added to the $700 charges not disclosed, the increase was $900.. When I pushed back, I was informed the price is good only if I pay and pick it up today. If I pick it up the next day, the price will go up 20%. More

Kurt was very kind and helpful. Being able to purchase a truck over the phone and texting, with us being out of state, was a wonderful experience and Kurt made it stress free. Negot Being able to purchase a truck over the phone and texting, with us being out of state, was a wonderful experience and Kurt made it stress free. Negotiating a price was very easy and I felt like he really cared about giving us a fair price. He even sent me a video of his own inspection, since we were purchasing the truck site unseen. He made sure the truck was spotless and had it ready for when my husband drove out of state to pick it up in Georgia. Kurt even followed up with us, after my husband picked up the truck, to make sure he made it home safely after the long drive back home. We are very pleased with our new Ram and the entire buying experience. Thank you to Kurt and Palmer Ram. More