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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
8,018 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,018 reviews
June 27, 2026
Best experience buying a car I have ever experienced. Thank you for the ease of the process! Thank you for the ease of the process! More
by barry-h
Verified Customer
June 27, 2026
My sales person Mr. Robert was the best ever! As well as Mr. Chris Boozer and Mr. T. Jackson!!! They were extremely professional and gave me a great truck buying experie Robert was the best ever! As well as Mr. Chris Boozer and Mr. T. Jackson!!! They were extremely professional and gave me a great truck buying experience. Great staff I couldn’t ask for better! More
by Harley Boy 93
June 26, 2026
There’s no other way to describe the quality of service which Rich provides at the Palmer Dealership. He’s professional in every step of the process, from scheduling the appointment, check-in, service foll which Rich provides at the Palmer Dealership. He’s professional in every step of the process, from scheduling the appointment, check-in, service follow through and finally explaining each step of service the technicians provided. Thanks Rich, fantastic job. More
by stevenlmcdaniel
Employees Worked With
Rich Kinsey
June 26, 2026
Terrible experience. Went in for oil change, annual maintenance checkup and a few specific issues on my Dodge Ram TRX such as the electronic lock on the tailgate only wo Went in for oil change, annual maintenance checkup and a few specific issues on my Dodge Ram TRX such as the electronic lock on the tailgate only working sometimes, the windshield fluid container leaking, etc.. The service coordinator rushed and didn't even log the windshield fluid issue. His text messages to me were barely readable. He told me everything was done and when I ran through the list, I realized he didn't log the windshield fluid issue. It drains in about 5 minutes after you fill it so I'm unclear how they did the oil and fluid changes and didn't notice even without him logging it. I showed up to pick up my truck and tested the winshield washer. It had fluid but the rubber on the wipers was dangling behind them. How can they say they did the annual inspection and didn't notice this. Thank goodness there was a different service person there (at closing) that offered to get me new wipers. He helped me put them on. Also.. Tailgate still not working all the time. They didn't fix that. More
by vincentfo
Employees Worked With
I don't know his name. But when you walk in the door, he is the guy on the far right.
June 26, 2026
I’m really disappointed that my Jeep is leaking coolant and needs radiator hoses replaced which I was quoted just over $1000 for. This is after the motor had to be replaced at 1900 miles. Now, 7500 miles and needs radiator hoses replaced which I was quoted just over $1000 for. This is after the motor had to be replaced at 1900 miles. Now, 7500 miles later a coolant leak was discovered. It may have been leaking this whole time, and I am not convinced that this issue was caused when the motor was replaced. Palmer Dodge did all the work. I have never had a coolant leak or needed new hoses on any car less than 15 years old or 100K miles. My Jeep has 9500 total miles. More
by JOELMROBERTS1
June 23, 2026
I was treated respectfully, my issue was addressed quickly and the loaner I was provided was clean and well maintained. I was pleased across the board! quickly and the loaner I was provided was clean and well maintained. I was pleased across the board! More
by lwbush0
June 23, 2026
My highly subjective rating of this dealership is I’ll never go there again. I took my truck in to have a BTSI (part that prevents the shifter from moving unless your foot is on the brake). I dropped th never go there again. I took my truck in to have a BTSI (part that prevents the shifter from moving unless your foot is on the brake). I dropped the car off in the morning around 10:30. The service writer said they needed to hold my truck overnight, okay, no big deal. I get a call from service writer at 12:30 informing me the part will take 3-4 days to arrive. Okay, no problem. I’ll pick my truck up today, call me when you have the part and I’ll bring the truck back. I needed to help a family member move so I needed my truck. I get another call around 2:45 and the service writer says the repairs are complete and my truck is ready to be picked up. Okay, that’s weird but okay. I feel like the service writer was dishonest about getting the part in time. I go that evening to pick up my car and they’re charging me $1200 for the repair. The BTSI part is $99 on MOPAR website. The charges included is a TPMS charge of around $600, a repair I never asked for and we never talked about. A repair I never authorized and a repair that wasn’t needed. My personal opinion is I’ll never go here again, and god help you if you get Kimberly as a service writer. More
by Matt Antonion
Employees Worked With
June 21, 2026
The experience at Palmer Dodge was exceptional. Adam was a great sales consultant who listened to my needs and didn’t waste any time in finding the perfect match. Adam was a great sales consultant who listened to my needs and didn’t waste any time in finding the perfect match. More
by jdaugh60
Employees Worked With
Adam Marcus
June 21, 2026
Excellent communication and got the price I was looking for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! More
by timvigus
June 21, 2026
Very nice people their and service was great their. And they worked with us every step of buying it. And they worked with us every step of buying it. More
by mlsams27
