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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
6,918 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,918 reviews
May 05, 2024
Requested key fob check,signed me up for diagnostic electrical, for 200.00 dollars. They called to say it is the key fob. I was then charged 20.00 for epa compliance. Why? The car sat on lot for 3 days electrical, for 200.00 dollars. They called to say it is the key fob. I was then charged 20.00 for epa compliance. Why? The car sat on lot for 3 days, would not even rinse dust off car. When I went to start car my screen black they reset. I was really disappointed in the service and interaction with employees. More
by ltrottr
Verified CustomerEmployees Worked With
Helpful May 05, 2024
I recently had to have both of my exhaust manifolds replaced on my 2021 Ram Limited 1500. I have less than 70k miles on my truck and it's been immaculantly taken care of. Though I'm not impressed that replaced on my 2021 Ram Limited 1500. I have less than 70k miles on my truck and it's been immaculantly taken care of. Though I'm not impressed that I had to have the repairs done, that's not Palmer Dodge's fault. Kim in Palmer Dodge's service department took great care of me. Not only did she take good care of me and my truck, but she was also able to get me a considerable discount as a courtesy on the services rendered. I really appreciated Kim. She kept me informed, was empathetic to my situation, and took care of the repair in a professional and timely manner. Thank you Palmer Dodge, and a special thanks to Kim in their service department. Sincerley, Tom McConahay - Canton, GA More
by tom.mcconahay
Employees Worked With
Kim in the service department
May 03, 2024
I could see the inventory online and then had a very seamless experience of going in and buying the car seamless experience of going in and buying the car More
by SCHAWLA
Employees Worked With
May 03, 2024
They were able to work my oil change in without an appointment and had me out of there within the time they told me appointment and had me out of there within the time they told me More
by rance.fears
Employees Worked With
May 03, 2024
Aaron was great to work with from start to finish. Communication was great since we were traveling from out of state to purchase. Was an awesome experience. Would highly recommend. Aaron and Palmer Je Communication was great since we were traveling from out of state to purchase. Was an awesome experience. Would highly recommend. Aaron and Palmer Jeep. More
by dmax725
May 03, 2024
The dealer has started charging a fee for credit cards. Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, an Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, and a tech came over with a torque wrench. If I hadn’t stopped for parts, they would not have correctly rotated the tires. More
by Chase
Employees Worked With
I’m not sure who I worked with.
May 03, 2024
My purchasing experience at Palmer Dodge was definitely a 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfactio 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfaction. More
by elleby300
May 01, 2024
Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive exp Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience. More
by ellen.head
Employees Worked With
May 01, 2024
Everyone is so wonderful. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. More
by taylormkeller
Employees Worked With
