Palmer Dodge Chrysler Jeep Ram - Service Center

Friendly and efficient Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well done. More

Great and efficient experience This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service ad This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service adviser Luis was friendly and professional and did a great job walking me through the process and making sure I got in and out of there in a timely manner. More

Amazing service The service was great. No surprises and everything to my satisfaction. Luis did a great job by keeping me informed about the repair progress. They ev The service was great. No surprises and everything to my satisfaction. Luis did a great job by keeping me informed about the repair progress. They even UBER me into and from the dealership, who can beat that!!! More

Difficult to deal with Everything take too much time , and not competitively priced and not following up on the status of the work no detailed explanation why the warranty i Everything take too much time , and not competitively priced and not following up on the status of the work no detailed explanation why the warranty is not honored had to elevate the cases etc not pleasant experience More

Got car fixed Thomas is a great contact for service. Palmer a a great service location. He is friendly, informative and knowledgeable individual. I had messag Thomas is a great contact for service. Palmer a a great service location. He is friendly, informative and knowledgeable individual. I had message lights on car, called, he told me to bring it in. I did. Waited and left with a good feeling and A fixed vehicle. More

Hiram and the Palmer team are synonymous with top service! This was my first experience with the Palmer service department and team. Hiram Morales-Baez greeted me with a handshake and 100% customer-first custo This was my first experience with the Palmer service department and team. Hiram Morales-Baez greeted me with a handshake and 100% customer-first customer service. I truly appreciate his help and attention to detail. Palmer is my service home for our 2018 Wrangler Rubicon and I will definitely go to Palmer when it's time for a new car. Thanks Hiram and Palmer. More

Professionally I enjoyed the hospitality in the service that was given there. And did not try to overprice all over sell us anyting that we didn't need. I enjoyed the hospitality in the service that was given there. And did not try to overprice all over sell us anyting that we didn't need. More

Service was great and all the team members very accommodati Tom was a great service rep. This was the best out of 3 Jeep service centers I've gone to. I'll be back again. Tom was a great service rep. This was the best out of 3 Jeep service centers I've gone to. I'll be back again. More

Excellent Service I was reluctant after requesting service in October was denied but I still needed an oil change. checking in with Hiram was a great attentive process. I was reluctant after requesting service in October was denied but I still needed an oil change. checking in with Hiram was a great attentive process. While awaiting I was notified my Injectors needed cleaning service. Appropriate attention to detail seemed to resolve my October issue and renewed my trust in Palmer Dodge. Thanks More

They cheated my wife and unauthorized work They estimated a spark plug change at $150 when they knew it would well over $400. They performed a rear differential service that was not authorised They estimated a spark plug change at $150 when they knew it would well over $400. They performed a rear differential service that was not authorised and then tried to tell me that they authorised it in a text. When I read the texts, there was no indication of request or authorisation. The service agent and manager are both dishonest and tried to cheat my wife. I’ve recovered the cost of the differential but will be seeking additional recovery for the defrauding in the estimate. More