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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
3,895 Reviews
Call Service Center (770) 410-1111

3,895 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 29, 2024

From the first time I took my Wrangler in for service, Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommend More

by JRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2024

Very satisfied with the professional support I received from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, an More

by alaskatrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
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April 29, 2024

The service was excellent! I really appreciate the follow up and the personal attention to my car. I would definitely recommend this service department! Thank you again for the More

by DBTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

Great service and was seen in a very timely manor with great customer service and had it back within two days More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Bear, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Our team works hard to provide top-notch customer service and timely repairs. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 27, 2024

2 hours for an oil change with appointment is really not good. If it weren't free through Jeep Wave I would have been pretty mad. I won't be back. More

by adam@missner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some lady
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April 27, 2024

Kim is awesome! ! The department is very flexible and makes service work there a breeze More

by al33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words about Kim and our department! We strive to provide a flexible and seamless service experience for all our clients. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 26, 2024

Service was fast team kept me informed of the progress. When it took longer than expected they called a ride for me. More

by chrystal Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chrystal! Thank you for sharing your experience with us. We're thrilled to hear that our team provided fast service and kept you informed throughout the process. We apologize for any delays but are happy to hear that we were able to assist with arranging transportation for you.

Helpful
April 26, 2024

Always an awesome service and solve all the issues very fast. They explain me very clear all issues and now my car is in the best shape :) More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Sergio! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that we could help you out quickly and effectively. We're always here to make sure your car is in top shape.

Helpful
April 25, 2024

Professional, courteous service provided my service advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership. More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Eric, thank you so much for sharing your positive experience with us! We are thrilled to hear that Kimberly provided you with professional and courteous service. We look forward to serving you again in the future!

Helpful
April 25, 2024

Hiram is a great advisor. I’ve been servicing my car here since 2017 and I’m pleased with his guidance. More

by barb.still
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Barb, thank you for sharing your positive experience with Hiram! We're thrilled to hear that he has provided great service since 2017. We appreciate your loyalty and look forward to continuing to assist you with your car servicing needs. Thank you for choosing us!

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