Had made an appointment to have new tires installed and alignment checked. The service advisor confirmed my appointment, verified the tires were ready, was very courteous and polite. Was advised the work would take about 2.5 hours (previously advised over the phone was 2 hours).
However, the work took closer to 4 hours.
I was able to work using the wifi in the lounge, but not able to successfully join conference calls using my pc, as it kept dropping the call.
Also use of masks by other visitors was not enforced, although staff all wre wearing them.