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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.6
1,493 Lifetime Reviews Review Dealership

1,499 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 05, 2021

"Great diesel mechanic. I drive from Doraville because I..."

- Jack Lewis

Great diesel mechanic. I drive from Doraville because I get a,solid job every time. My truck is very important to my race shop and reliability is everything on the road. Thanks for the good job.

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Yes
Employees Worked With
March 05, 2021

"I purchased my vehicle from this dealership and expect a..."

- KALEY.MARKHAM

I purchased my vehicle from this dealership and expect a littler higher quality service for minor issues like bluetooth connection resets. I also have only serviced my car at this dealer and my lug nuts on tires got stripped and they expected me to pay for them which is unacceptable.

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Yes
Employees Worked With
Other Employees : Luis, Hiram
March 05, 2021

"Very helpful in getting us back into our Jeep. Also..."

- jpitts365

Very helpful in getting us back into our Jeep. Also helped us with another issue we were having at no charge. Great service. Thanks Palmer Dodge.

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Yes
Employees Worked With
March 05, 2021

"They helped out a lot. Got the job done, and Luis from..."

- MATTBAR3

They helped out a lot. Got the job done, and Luis from the service department was excellent. He helped me 100% of the way, the job was done correctly

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Yes
Employees Worked With
March 05, 2021

"It was a very pleasant experience. All the staff was very..."

- ewatrous77

It was a very pleasant experience. All the staff was very professional and helpful. We will definitely return for any further needs. All done now.

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Yes
Employees Worked With
March 05, 2021

"Louis - Great Customer Service!He gave great suggestions..."

- PICCINNI

Louis - Great Customer Service! He gave great suggestions on the service. Great communication! Great location and fast service! I will recommend to everyone that has Jeep!

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Yes
Employees Worked With
March 04, 2021

"Roberto in service is polite, attentive, and pays..."

- gmed

Roberto in service is polite, attentive, and pays attention to detail. He had me taken care of in a timely manner. It was easy to come in for service on my vehicle.

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Yes
Employees Worked With
Roberto Service Department
March 04, 2021

"Had made an appointment to have new tires installed and..."

- wattsig

Had made an appointment to have new tires installed and alignment checked. The service advisor confirmed my appointment, verified the tires were ready, was very courteous and polite. Was advised the work would take about 2.5 hours (previously advised over the phone was 2 hours). However, the work took closer to 4 hours. I was able to work using the wifi in the lounge, but not able to successfully join conference calls using my pc, as it kept dropping the call. Also use of masks by other visitors was not enforced, although staff all wre wearing them.

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Yes
Employees Worked With
Luis
March 04, 2021

"Brought my car in for service and to purchase it at lease..."

- keithmaley

Brought my car in for service and to purchase it at lease end. Everyone I dealt with was professional and very friendly. Most people have negative things to say about dealerships, I have never had a negative experience at Palmer and have nothing but great things to say.

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Recommend Dealer
Yes
Employees Worked With
Eric Palmer, Hiram, Gabby
March 03, 2021

"I bought my 2014 JKU from them seven and half years ago...."

- ISHOPONLINE79

I bought my 2014 JKU from them seven and half years ago. They have ALWAYS taken care of my Jeep, and I will always bring it back to them. The service writers, parts pros, and technicians are good people and see that my Jeep is well taken care of when I bring it to them.

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Recommend Dealer
Yes
Employees Worked With
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