Palmer Dodge Chrysler Jeep Ram - Service Center

Superior!!! Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation a Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation and were able to work us in and put new breaks on for us right away! The best service experience ever!!! Thank you Palmer Dodge Chrysler. If we lived in the Alpharetta area, they would be our car dealership!! Thank you!! More

Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was very thorough, compassion and patience to ensure I had good understanding of the working being completed. The work was done in timely manner based upon the amount of work completed. Also, JR from Parts Department very helpful in locating the best tires for my vehicle. More

Always amazing Tom always takes care of me whenever I come in and make sure I never leave disappointed. never have to return twice for the same thing and that means Tom always takes care of me whenever I come in and make sure I never leave disappointed. never have to return twice for the same thing and that means a lot. Won't take my car anywhere else. More

Great experience Recommend Luis. Excellent communication. Vehicle finished on time and warranty repair was effective. R e c o m m e n d l u I s Recommend Luis. Excellent communication. Vehicle finished on time and warranty repair was effective. R e c o m m e n d l u I s More

Great Service as always. I was getting recall work on my 2016 a Saturday morning appointment. Neil was there to meet me 15 minutes before opening and got me comfortable, expl I was getting recall work on my 2016 a Saturday morning appointment. Neil was there to meet me 15 minutes before opening and got me comfortable, explained everything and told me he would try to get me out as soon as possible. The appointment was very quick and so far each time I've had service work, oil changes, etc. I've been satisfied. I look forward to my next visit. More

Great customer service Kept me informed of progress during the time my car was in for repairs. Contacted me the minute my car was ready for pickup. Fast check out. Kept me informed of progress during the time my car was in for repairs. Contacted me the minute my car was ready for pickup. Fast check out. More

They took care of my truck I reached out to another dealer who conveniently had multiple locations, one closer to my work and one closer to my home. It would have been a great I reached out to another dealer who conveniently had multiple locations, one closer to my work and one closer to my home. It would have been a great fit for me to use that other dealer for service long term due to that proximity. When I tried to make an appointment, I felt like I was inconveniencing them with my service work, and the appointment date was 6 weeks out! Neil at Palmer DCJR took my truck in, fixed the recalls and handled some additional service items quickly, and treated me like a person, not an inconvenience. I will return to Palmer next time. More

Fast & got the job done, with clear communication. Thanks for a great first visit- it was easy to set an appointment online, and my trip was a quick one. Everything was done as I had asked and the ser Thanks for a great first visit- it was easy to set an appointment online, and my trip was a quick one. Everything was done as I had asked and the service rep explained everything that would be done- no surprises on costs or work that was needed. More

Service dept Thanks for the great service. Hiram was my service advisor, and he was friendly and helpful. Thanks also to the guys working in service dept for being Thanks for the great service. Hiram was my service advisor, and he was friendly and helpful. Thanks also to the guys working in service dept for being quick and efficient. More

Very good service support . Was informed periodically on the status of the repair. Post repair explained as to what was fixed and what to watch out . Was informed periodically on the status of the repair. Post repair explained as to what was fixed and what to watch out More