Palmer Dodge Chrysler Jeep Ram - Service Center

friendly, efficient and not pushy Thomas was friendly, efficient and not pushy...gave me items to make sure that i have addressed the needed items for service without overselling it. Thomas was friendly, efficient and not pushy...gave me items to make sure that i have addressed the needed items for service without overselling it. More

Sliding Door Not Working The service center is amazing. Thomas was extremely courteous and efficient. The service center took the time in assessing our vehicle instead of maki The service center is amazing. Thomas was extremely courteous and efficient. The service center took the time in assessing our vehicle instead of making assumptions. They were able to quickly identify the issues and work towards finding a resolution. More

Excellent Service I always go to Palmer for service with my Ram. Luis is always incredibly professional and helpful. Additionally, I never have to worry about transport I always go to Palmer for service with my Ram. Luis is always incredibly professional and helpful. Additionally, I never have to worry about transportation during service as they offer a loaner vehicle to those who need it. More

Quick visit Hi! I stopped in and Hiram helped me quickly. Service had to put a part on my car- time was prob 45 mins. He was very nice! Hi! I stopped in and Hiram helped me quickly. Service had to put a part on my car- time was prob 45 mins. He was very nice! More

1990 Dodge D150 Thomas Pappas and Eddie in the Service department were instrumental in putting my 1990 D150 back on the road. Eddie and Thomas took as a personal miss Thomas Pappas and Eddie in the Service department were instrumental in putting my 1990 D150 back on the road. Eddie and Thomas took as a personal mission to put my Dad's old truck back on the road. Eddie had all the old school equipment to read the binary codes to discover an ignition timing, ignition circuit and ignition coil firing problem. I told them to not spend more than 500 dollars unless we have an issue with the camshaft and distributor....It is very refreshing for them to say....it was not needed yet. Unbelievable...Eddie tweaked the engine and the idle control valve. Installed a new ignition coil and adjusted the distributor. It is running so smoothly...it is hard to hear it idle....fantastic job!!! More

Very very long time for work Tires, alignment, filter etc took FOUR hours. That’s ridiculous!!!! Thomas was good. I can’t comment on price with nothing to compare. Time will tell Tires, alignment, filter etc took FOUR hours. That’s ridiculous!!!! Thomas was good. I can’t comment on price with nothing to compare. Time will tell about quality More

Great service from Dawn, as always ! Dawn was great. I have been in for service several times in the past 3 years and she is always on top of everything. Knowledgeable and professional. Dawn was great. I have been in for service several times in the past 3 years and she is always on top of everything. Knowledgeable and professional. More

Fantastic service advisor made repairs easy I wasn't a fan of this dealership from two prior experiences. But the service advisor on this set of repairs made everything easy and dramatically cha I wasn't a fan of this dealership from two prior experiences. But the service advisor on this set of repairs made everything easy and dramatically changed my impression of this dealership.Fantastic More

Warranty issue I usually take my Chrysler to Palmer Dodge for routine maintenance like oil changes, etc. However, this is the second warranty issue that they have c I usually take my Chrysler to Palmer Dodge for routine maintenance like oil changes, etc. However, this is the second warranty issue that they have covered for me in the years that I have owned my car. The Service Dept. is always very busy when I have been there, but someone attends to me quickly and efficiently. I was told that my repairs would take 3-4 days, but I actually got my car back within 48 hours, which was a great surprise. When I picked up my car, I noticed that someone had handwritten on the invoice "AC does not work", which shocked me b/c the AC was working great when I brought in the car. James Hickman, Service Foreman, personally drove the car back into the service bay to check it out immediately, and in fact, there was a hose that had not been reconnected. That is the only reason that I can't rate the Quality of Work a (5) because that is something that should not have happened. The prices charged by any dealership, including Palmer, are significantly higher than other local mechanics, but I appreciate the special pricing on oil changes, which encourages regular maintenance, and keeps me coming back to Palmer Dodge. More

Amazing Service Team Was ready to assist me in figuring out what couldve been wrong with my truck. Thomas had a Technican waiting on me to arrive to figure out what was go Was ready to assist me in figuring out what couldve been wrong with my truck. Thomas had a Technican waiting on me to arrive to figure out what was going on with my truck More