Palmer Dodge Chrysler Jeep Ram - Service Center

No hassle warranty service Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us around. Very happy with their service. More

Good service and communication This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although i This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although it seems small and hectic each time I have gone in for service, that is made up by efficiency and good communication. They have always solved my Wrangler issues without further follow-up. More

Nice people, nice place and fast service. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. More

They took care of the issue. My car was fixed as it should have been under the warranty, but I wish they would have charged my care before I picked it up - it is a Hybrid. My car was fixed as it should have been under the warranty, but I wish they would have charged my care before I picked it up - it is a Hybrid. More

Chelsie did a great job. I was at your dealership yesterday was looking for Winston since he normally takes care of me but wasn't working I worked with Chelsie Campbell who di I was at your dealership yesterday was looking for Winston since he normally takes care of me but wasn't working I worked with Chelsie Campbell who did a great job. I did an oil change based on a coupon I had and was a little confused of the process. Chelsie took the time to explain and she made sure I understood and explained what I need to have when i do my next oil change. I really appreciate the fact she was really busy but got to me quickly and the oil change was done in no time. Great job. I will definitely come back again. More

Customer Service Wow! Dawn and Ryan were fantastic getting my Jeep in and out quickly. The customer service area is clean with plenty of room. This is a wonderful pla Wow! Dawn and Ryan were fantastic getting my Jeep in and out quickly. The customer service area is clean with plenty of room. This is a wonderful place to bring your car, truck or Jeep. More

Thomas Pappas made my experience terrific. He was professional, courteous and knowledgeable. I highly recommend working with him and the Palmer service department. made my experience terrific. He was professional, courteous and knowledgeable. I highly recommend working with him and the Palmer service department. I will be back. More

3 days and backup camera was still not fixed. I scheduled appointment online for 9am on a Monday to fix backup camera, fix squeak in the steering and check issue with shaking when braking. Next da I scheduled appointment online for 9am on a Monday to fix backup camera, fix squeak in the steering and check issue with shaking when braking. Next day told nothing found wrong with camera or steering, but would lubricate the steering and do an update on camera/Nav. system. Brake pads worn and wear on rotors so agreed to have replaced., although shaking issue occurring before 60000 miles. Called on Wed car is ready.for pickup and backup camera still not working. Charged for steering which maxcare warranty indicated steering is part of warranty. Nothing on brakes was covered by warranty. I own 2 300s and my family has 2 dodge chargers, so far this has been the worse experience with getting repairs and warranty coverage. Also I was walking the used car lot for over 30 minutes as we may be purchasing another car but not one sales person (and there were some in the area) came up to ask if I had any questions or needed assistance. More

Fast, efficient & Courteous Service I came in for the routine, unscheduled oil change and tire rotation service. It was handled very quickly. At the same time, I asked that they take a l I came in for the routine, unscheduled oil change and tire rotation service. It was handled very quickly. At the same time, I asked that they take a look at a door handle that had been damaged by an attempt at unauthorized entry. Needed parts were identified fluently, but because they were non-stock, I wasn't expecting that they would be available or prepared to make the repairs on the next day. They were and the job was done. The Service team was professional and courteous and knew their business. The repairs could not have been handled better. More

Great service Dawn went over and beyond. I am completely satisfied. She ordered my parts and was very friendly. The service was amazing and the wait was short. Five Dawn went over and beyond. I am completely satisfied. She ordered my parts and was very friendly. The service was amazing and the wait was short. Five star service! More