Palmer Dodge Chrysler Jeep Ram - Service Center

Great Customer Service Provided by Thomas Pappas My car was having a technical issue with air conditioning and in Georgia's heat this was a big issue and my small budget to fix the issue did not hel My car was having a technical issue with air conditioning and in Georgia's heat this was a big issue and my small budget to fix the issue did not help the situation. Thomas Pappas at Palmer has really stepped up and he patiently searched for different ways to help me with the issue. The service center has diligently worked on the car to fix the issue at a great price. This man, Thomas Pappas is the reason I will consider Palmer in the future for future purchases and maintenance. More

Great Service as Usual I've using the services of Palmer Dodge since 2014, always happy with their service and friendly customer support. The waiting area is always clean an I've using the services of Palmer Dodge since 2014, always happy with their service and friendly customer support. The waiting area is always clean and they offer shuttle home if your vehicle service takes extended time. More

Great service by Neil Feingerg The people at Palmer are great. Neil Feingerg went above and beyond to get my recall done in a timely manner. I didn't give 5 stars because of the co The people at Palmer are great. Neil Feingerg went above and beyond to get my recall done in a timely manner. I didn't give 5 stars because of the condition of the waiting area - it really needs a refresh and some additional amenities. More

Head gasket Had to have a head gasket replaced after 18,000 miles. Dealership stepped up and helped me remedy the situation. Very pleased with the outcome. Kee Had to have a head gasket replaced after 18,000 miles. Dealership stepped up and helped me remedy the situation. Very pleased with the outcome. Keep up the good work More

Great Service I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great cu I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great customer service. I feel he went well beyond what was required to make sure we were taken care of! I will recommend this service center and Winston to all my friends and family. Thanks again for such a great service! Richard D More

Repair of Jeep Wrangler soft-top. I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle in for a visual inspection and free estimate for repair. Second, the technician, Rebwar, took the time to explain exactly which parts would need to be replaced and how he would go about testing to make sure it was properly functioning. Overall, I was very pleased with the quality and timeliness of the repair that was done. More

Helpful Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good adv Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good advice on coming in on a Saturday. It took less time than I expected which was nice so that I wasn't out of a vehicle for an extended amount of time. More

Great experience Service included warranty service as well as non-warranty service. They serviced the vehicle and delivered it on time and per what they quoted me. Gr Service included warranty service as well as non-warranty service. They serviced the vehicle and delivered it on time and per what they quoted me. Great team! More

Good service and communication This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although i This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although it seems small and hectic each time I have gone in for service, that is made up by efficiency and good communication. They have always solved my Wrangler issues without further follow-up. More

No hassle warranty service Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us around. Very happy with their service. More