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Palmers Airport Hyundai
Mobile, AL
1,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,115 reviews
July 14, 2019
My first experience with Palmer’s Airport Hyundai Overall experience was great. I felt I got a great deal on my vehicle. Our salesman Roderick Mitchell (THE MAN WITH THE BEARD) was excellent. He was Overall experience was great. I felt I got a great deal on my vehicle. Our salesman Roderick Mitchell (THE MAN WITH THE BEARD) was excellent. He was very friendly, honest, and not one to pressure us into buying our vehicle. All staff I dealt with was friendly and helpful. Thank you to Roderick for helping me get into my new ride. More
by vtj404
Verified CustomerEmployees Worked With
Roderick Mitchell, Chuck Matthews, Edward McMurphy
July 13, 2019
everyone from sales to service really cares abiut what your i have had the pleasure of buying a few cars here a nd every time i do they have always been very kind to me and helped me to get the one thar was b i have had the pleasure of buying a few cars here a nd every time i do they have always been very kind to me and helped me to get the one thar was best for my needs . More
by DAVIDDJORDAN
Employees Worked With
Chuck Matthews, Dara Saranthus, Bobby Hensell, Vicki Bodet
July 12, 2019
So Great !!! I love this place. They helped me out so much, and I got my new car in no time! I definitely recommend this place for a fast and easy time with buying I love this place. They helped me out so much, and I got my new car in no time! I definitely recommend this place for a fast and easy time with buying a car. More
by camrynnnnsmith
Employees Worked With
David Drawbaugh, Grant Young
July 12, 2019
Long wait I came for a tire rotation and I waited in the lobby for about 2 hours until I went to ask someone what was taking so long. She went to the back and I came for a tire rotation and I waited in the lobby for about 2 hours until I went to ask someone what was taking so long. She went to the back and got my car. Then the bill was twice as much as was quoted online. More
by sconner3315
Employees Worked With
Vicki Bodet
July 12, 2019
Busy shop, excellent service On a friday morning they were busy! But they worked me in with no appointment gave me courtesy rides home and back, and fixed my car that day! On a friday morning they were busy! But they worked me in with no appointment gave me courtesy rides home and back, and fixed my car that day! More
by lloydformby
Employees Worked With
Dan, Vicki Bodet
July 12, 2019
Excellent Old Fashioned Service Not only was my vehicle expected, things were done in a neat and orderly manner with a smile. My vehicle was ready at the expected time. The shuttle s Not only was my vehicle expected, things were done in a neat and orderly manner with a smile. My vehicle was ready at the expected time. The shuttle service to AND from the dealership was outstanding! More
by kwp.msw
Employees Worked With
Fred, Vicki Bodet
July 11, 2019
Excellent Service Excellent Car I took my husband in to test drive the Tuscon because I had my choice narrowed down to 3 vehicles, one of them being the Tuscon. My husband and I wer I took my husband in to test drive the Tuscon because I had my choice narrowed down to 3 vehicles, one of them being the Tuscon. My husband and I were both very impressed. We went home that night and I decided that I had to have that car. Mike was the salesman, and he was the perfect mixture of informative and helpful, but NOT pushy in any way. Nothing is more discouraging than a pushy salesman. So, we came back the next morning and purchased the car with mike. I LOVE my car!!! More
by Bex
Employees Worked With
Mike Booth
July 11, 2019
Extremely disappointing This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due This isn't directly against the dealership, but more against the online service scheduling system. I scheduled my car for work about 2 weeks out due to my work schedule. The system offered me time slots and I selected one. When I arrived for my appointment, I learned the service center did not know of my appointment until the day of and so had double booked the time slot. Additionally, as this was for recalls, I learned there was inadequate time set aside to complete the repairs. I ended up wasting 2 hours of time, time off from work, and still got nothing done. If you offer online scheduling, it must be integrated into your system. If you have known work, include information about how long the work will take when arranging my appointment. There's no excuse to give me an appointment and me find out it will take 3.5 hours to complete only once I arrive. Take 30 seconds to look at the workload and CALL ME if there's not time. (This last part IS for the service department. ) More
by DavidH
Employees Worked With
Vicki Bodet
July 10, 2019
Very Pleased! Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with he Vicki was super nice and helpful throughout the entire time my car was in for repairs. What could have been a stressful time, was made easier with her help. Thank you! More
by CHIEPALICHM
Employees Worked With
Vicki Bodet
July 09, 2019
Great experience. Mike was great. He helped me locate the vehicle I was looking for and kept in communication while we awaited for it to arrive from port. On the day Mike was great. He helped me locate the vehicle I was looking for and kept in communication while we awaited for it to arrive from port. On the day it arrived, he told me what time it would be ready. When I arrived he had it waiting out front. The paperwork process was seamless and I was out driving in about and hour and a half. More
by wpm12372
Employees Worked With
Grant Young, Mike Booth
