
Palmers Airport Hyundai
Mobile, AL
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Chaos and popcorn I’m sure the servicing of my vehicle was fine, but my overall experience at Palmers was not as positive as it usually is. First, my usual service advi I’m sure the servicing of my vehicle was fine, but my overall experience at Palmers was not as positive as it usually is. First, my usual service advisor Donna (who is great) was not around, and I couldn’t seem to find out why. I prefer dealing with her. The waiting area was packed, and I had no place to sit. The entire dealership smelled of popcorn, and I found it nauseating it was so strong. I asked my husband to come get me so I wouldn’t have to stay there. When I called back later about picking up my car, I was put on hold 4 times as no one in service picked up. More
Great experience Great Service announcement and opportunities was there. I would recommend anyone considering coming here . Thinking for helpful advice and inform Great Service announcement and opportunities was there. I would recommend anyone considering coming here . Thinking for helpful advice and information about my car experience special features . More
Happy Crew! I had a great experiences, from the office crew to the gentleman who drove my car back everyone was in good spirits. That is great to see. I had no ap I had a great experiences, from the office crew to the gentleman who drove my car back everyone was in good spirits. That is great to see. I had no appointment and was a walk in, I dropped off my car and it was ready in no time!. I am currently living in California, I MISS THE SOUTHERN CHARM. Great experience! More
Great service The service was great. The service center got my car in and out in a timely manner. I find the employees to be very professional, helpful and very f The service was great. The service center got my car in and out in a timely manner. I find the employees to be very professional, helpful and very friendly. More
TOP NOTCH!!! My second Hyundai purchase from Palmer’s Airport Hyundai & I will go back!! From the salesman, Andrew Merrill to Chuck Matthews (manager of used vehic My second Hyundai purchase from Palmer’s Airport Hyundai & I will go back!! From the salesman, Andrew Merrill to Chuck Matthews (manager of used vehicles), I was thankful for the kindness, respect & openness I received!! Please!!, give these men a raise!!! I will definitely recommend & return!!!!! & Ed McMurphy went above & beyond with me!! So thankful!!! More
Easy to deal with Princeton Westry did an exceptional job getting us the right vehicle at the right price. We did our homework before arriving at the dealership and Pri Princeton Westry did an exceptional job getting us the right vehicle at the right price. We did our homework before arriving at the dealership and Princeton helped us get exactly what we wanted. More
Fantastic Experience Energetic, kind, quick, thorough. Just a few words I would use to describe Mike and our experience purchasing a car through his help! He was honest an Energetic, kind, quick, thorough. Just a few words I would use to describe Mike and our experience purchasing a car through his help! He was honest and helpful and would definitely recommend him and Palmer’s Airport to other friends and family! Thank you for making this experience so great and making sure I received exactly what I wanted. Happy customer here! More
Poor customer service I made 8 oclock appt to have an idling and lack of power problem and oil change. Was only day off so only day to do this. Dropped it off was told i ha I made 8 oclock appt to have an idling and lack of power problem and oil change. Was only day off so only day to do this. Dropped it off was told i have no warranty on car because bought used even tho my sales person told me when i bought it that I did. Then never heard from anyone all day I called at 3 and Kevin said let me go check and call back. He said he hasn't even started looking at what I brought it in for 7 hours earlier. Called back hour and half later told me he needed to keep it overnight so he can drive it cold in the morning. I asked fpr a courtesy car he said can't do that. I asked what am i suppose to do Then he says well he really didn't find anything so we can just put it back together and i can come get it. So that is what i have to do. I come get it and he told me also there wasn't enough gas to reallu drive it Well why didn't he tell me that earlier I could have got him gas instead that was ok for him to just not check out the problem. Whem i get in car the maintenance setting on car had not been reset nor a new sticker put on it. I don't really care about sticker but could have at least wiped th old adhesive off the windshield from old one they pulled off. So overall not happy And normally at least they used to vacuum it i thought. Well not this time. Guess just gonna have to trade in car for a new one with warranty and make sure I don't get scammed.by salesperson But it won't be a Hyundai More
Princeton Westry I walked into Palmer's Hyundai yesterday afternoon and was greeted by a warm , welcoming smile from Mr. Princeton Westry. He was quick to introduce h I walked into Palmer's Hyundai yesterday afternoon and was greeted by a warm , welcoming smile from Mr. Princeton Westry. He was quick to introduce himself and ask how my day was going. Impressive! I told him exactly what I was looking for and he proceeded to educate me on the Kona, then set up a test drive. I love it the Kona and it exceeded my expectations. Mr. Westry continued to educate me about the Kona as we drove. He did not make me feel pressured or uncomfortable to be a woman in a dealership. It was an excellent experience and I would definitely do business with him again. Mr. Westry was a stellar Sales Associate and an an asset to the Palmer's Hyundai Family. Thank you, Princeton!! :) More
Service Very Friendly and personable. did not have to wait too long for someone to start paperwork. offered ride service or waiting room. like to take my car Very Friendly and personable. did not have to wait too long for someone to start paperwork. offered ride service or waiting room. like to take my car to palmers hyundai. More