
Palmers Airport Hyundai
Mobile, AL
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Very helpful overall. Our salesman Marcus Lee was extremely helpful with our purchase of my wife's new car. He took the time to help her find the right car that she was loo Our salesman Marcus Lee was extremely helpful with our purchase of my wife's new car. He took the time to help her find the right car that she was looking for. We would recommend to go see Marcus if anyone is interested in a new or used vehicle. We travel over an hour and past by several dealerships because of the way my wife was treated. More
Exceptional Service Sam was professional and knowledgeable. Based on the time constraint I was under he moved quickly to get me a great deal, but did not sacrifice great Sam was professional and knowledgeable. Based on the time constraint I was under he moved quickly to get me a great deal, but did not sacrifice great service. My family was extremely happy with my purchase and I would recommend this dealership a hundred times! Thanks Sam for everything More
They Dropped the Ball I ordered the part before we scheduled a date to complete the service. I was told that if I had't heard from them within 5 business days to give them I ordered the part before we scheduled a date to complete the service. I was told that if I had't heard from them within 5 business days to give them a call. After 7 business days I gave them a call and my part was in. We scheduled a date for service. I brought my car in at 7am and was told they would call me when my car was ready. I hadn't heard anything all day so I called them at 4pm. They acted confused and not aware of the work that was to be done. They said they would check on my car and put me on hold. After 15 minutes of being on hold I hung up. I drove to the dealership to see if my car was ready. When I arrived they told me that they had dropped the ball and forgot about my car. They said they were currently working on it and it would be ready in about 30 minutes. They did apologize for the delay. They did call me when my car was ready. Forgetting about my car was one thing but then putting me on hold and not telling me that they forgot was very unprofessional in my opinion. More
Synthetic Oil at Hyundai They initially told me a lower price until my car was ready in which my oil change equalled the price of oil+rotation. I was not prepared. I checked e They initially told me a lower price until my car was ready in which my oil change equalled the price of oil+rotation. I was not prepared. I checked elsewhere afterward and everyone else's synthetic oil change seems to bw cheaper than Hyundai. More
Great car, helpful sales and financing employees I had a great experience at Palmer's Hyundai. My sales associate, Shun, was knowledgeable and understood exactly what I wanted in a car and a car buyi I had a great experience at Palmer's Hyundai. My sales associate, Shun, was knowledgeable and understood exactly what I wanted in a car and a car buying experience. I will definitely recommend this dealership to others. More
Easy buy Great attendance to my needs and budget During the entire I deal I never felt pressured or rushed The sales staff made sure I got what I wanted an Great attendance to my needs and budget During the entire I deal I never felt pressured or rushed The sales staff made sure I got what I wanted and stayed inside my price More
Princeton Westry. Mike Booth Friendly, knowledgeable salesmen... Very helpful, and knows this industry . Totally recommend !! Nice environment . .... Great vehicles Princeton and Friendly, knowledgeable salesmen... Very helpful, and knows this industry . Totally recommend !! Nice environment . .... Great vehicles Princeton and Mike are the two men to see ! Thanks More
New car purchase Friendly and professional. Grat follow-up by Raymond. Flexible when checking credit because our credit accounts were frozen. Could only unfreeze Tra Friendly and professional. Grat follow-up by Raymond. Flexible when checking credit because our credit accounts were frozen. Could only unfreeze Trans Union on line. More
Excellent buying experience I just recently purchased a new Santa Fe. The Sales Representative, Sam Morgan, was extremely knowledgeable and helpful in the buying experience. I I just recently purchased a new Santa Fe. The Sales Representative, Sam Morgan, was extremely knowledgeable and helpful in the buying experience. I recommend Palmers and Sam for a pleasant buying experience. Donald Brugge More
Oil change The service department was fast changing my oil and the detail shop vacuum my Hyundai Tucson real good. I was very impressed with the department The service department was fast changing my oil and the detail shop vacuum my Hyundai Tucson real good. I was very impressed with the department More