
Palmers Airport Hyundai
Mobile, AL
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Great Staff We worked with Samuel Morgan and he was wonderful! All of the staff seems very friendly, but not the fake friendly that is sometimes experienced at ot We worked with Samuel Morgan and he was wonderful! All of the staff seems very friendly, but not the fake friendly that is sometimes experienced at other dealerships. More
Fast and friendly I arrived for my oil change, escorted to the lounge and out in 20 minutes The staff welcomed me immediately upon my arrival ready to begin my appoin I arrived for my oil change, escorted to the lounge and out in 20 minutes The staff welcomed me immediately upon my arrival ready to begin my appointment process When I mentioned I had lost a key in between my seats, two staff came to my car and searched until they were able to recover my key More
Questions I specifically asked that my tires be checked. I had to get a new one while on an trip almost 2 months ago, and that tire has consistently been one to I specifically asked that my tires be checked. I had to get a new one while on an trip almost 2 months ago, and that tire has consistently been one to two lbs lower than the other three. I checked tire pressure as I left the dealership, and it was still one lb low, 32/31, to 33/32 after a few minutes driving. If they didn't check the tires as requested and stated, what else did they not do? Is 32 normal drive-out pressure? I spent almost three hours there for a one hour oil change. They had mixed up my phone numbers in the database and called my home while I was in the dealership waiting area, and only made one attempt to find me (the only 5 minutes that I was out of the waiting room.) And, one would think that after I have checked in a few times, and paid with my credit card a few times, you could get my name correct. More
Friendly service Very friendly service. They got me right in. I would highly recommend them for your Hyundai service needs. Always courteous and friendly. They got me Very friendly service. They got me right in. I would highly recommend them for your Hyundai service needs. Always courteous and friendly. They got me right in before my trip. More
Excellent Because the people showed me love respect and kindness the service was great fast and on time I will come again and bring a friend with me Because the people showed me love respect and kindness the service was great fast and on time I will come again and bring a friend with me More
Fuel pump issues. We had our Santa Fe towed to a local mechanic who came to the realization that they were not able to diagnose our issue. We had it brought to Palmers We had our Santa Fe towed to a local mechanic who came to the realization that they were not able to diagnose our issue. We had it brought to Palmers for further service. The issue was found, recalls were repaired, oil was changed, and all service indicators were reset and ready for the road. This is a new car to us and it will see all its' service history made there! More
Oil. Change It wAs done in a very timely manner. I will definitely be back for my next oil change or other services as needed. Thank y’all!!! It wAs done in a very timely manner. I will definitely be back for my next oil change or other services as needed. Thank y’all!!! More
Trustworthy service department! I purchased my 2010 Hyundai Santa Fe new from Palmers and they are the only people who have ever worked on my car. Their inspection reports list what I purchased my 2010 Hyundai Santa Fe new from Palmers and they are the only people who have ever worked on my car. Their inspection reports list what work needs to be done and which repairs are optional. As a single female, it’s so nice have a repair department that I can trust to not take advantage of my lack of knowledge! Thank you, Palmers Airport Hyundai! More
Absolutely an amazing experience OUR SALESMAN "Ryan" was extremely , courteous, knowledgeable about the vehicle and made sure we were comfortable through our the process. We will be OUR SALESMAN "Ryan" was extremely , courteous, knowledgeable about the vehicle and made sure we were comfortable through our the process. We will be returning in the very near future to purchase another vehicle. More
Professional, Patient and Attentive They called about trading my car, I asked then some questions and told them what I expected. They called back in a couple of hours and told me to come They called about trading my car, I asked then some questions and told them what I expected. They called back in a couple of hours and told me to come on in. I went the next day, they were very professional, patient as I made more than one choice and was attentive to my needs. More