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Palmetto Ford Lincoln - Service Center

Charleston, SC

3.4
276 Reviews

276 Reviews of Palmetto Ford Lincoln - Service Center

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May 09, 2018

Oil change Came in for an oil change and their also rotated my tires and filled them with air and washed my car so it was nice and clean More

by DFB713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
May 11, 2018 -

Palmetto Ford Lincoln responded

We are so glad to hear that you enjoyed your experience! We strive to exceed your expectations on every visit. We hope to see you again soon. Next time, we hope to make your visit even more enjoyable!

May 09, 2018

My steering wheel Recall Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure w More

by CHARLESTON3414
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Palmetto Ford Lincoln responded

Thank you for the excellent rating! We are so glad to hear that you enjoyed working with Greg. He is a great asset to our team and will appreciate the shout out. If there is anything else we can do for you, please let us know!

May 08, 2018

Ecstatic I called the Ford I usually take my car to and they couldn’t get me in soon enough since I was hesitant to drive around with a check engine light. I m More

by epeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
May 11, 2018 -

Palmetto Ford Lincoln responded

Thanks for taking the time to let us know how we are doing, Ericka! John is a great asset to our team and was more than happy to help. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 07, 2018

Thanks Greg Easy to work with. . Greg coordinates with the technicians to find a time that works for them. He provides updates with costs and time line. More

by SCOTT.MCKENDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018

Not a lot of integrity there I came in for an oil change under maintenance plan and need brakes. Try not to sell service for $600 in your shop that is half that much everywhere el More

by CARMEN.HAGBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cressey
May 05, 2018

Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h More

by Clueless Productions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Palmetto Ford Lincoln responded

Thank you so much for choosing us to service your vehicle. We unconditionally guarantee our service and strive to exceed your expectations on every visit. Thank you for your business and we hope to take care of any of your future car needs!

May 05, 2018

Taken advantage of Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also- More

by Kbostro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Engert
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Dealer Maybe - Ford NO Bought my Focus new in 2012. Have performed routine maintenance on schedule. 3 years and 60K miles later they entire fuel system and gas tank had to More

by SAM.LESLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Munzenmaier
May 05, 2018

Great service They were kind,kept me informed. Mike told me right up front the car would be there all day. The courtesy van took me where I had to go and then came More

by PITKOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas The courtesy driver he was great, Mike Cressey
May 09, 2018 -

Palmetto Ford Lincoln responded

Thanks for bringing in your vehicle for service! We want every customer to feel comfortable and informed at every step of the service process. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 05, 2018

Just ok I was not satisfied by the service technician trying to sell me unneeded services and they forgot my complimentary car wash and I had to remind them. More

by EKWIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
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