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Palmetto Ford Lincoln - Service Center

Charleston, SC

3.0
260 Reviews

260 Reviews of Palmetto Ford Lincoln - Service Center

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April 08, 2018

Great service in an out on time Great services always at palmetto ford I bring my truck in regular for when service is due I get notice when oil change do or recalls always keep me u More

by SUGARPIG2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
April 08, 2018

Extremely impressed Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that More

by MICHAELJWREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We appreciate you taking the time to rate your experience and provide us with feedback. We are delighted to hear that Greg took such great care of you. He will appreciate the shout out! We would be happy to help with any other car and service needs you may have and we look forward to the opportunity to work with you again!

April 07, 2018

Amazing Super friendly extremely efficient the wait was a bit long but nothing crazy I would definitely recomend this place to any one of my friends More

by KIKI_315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thank you for the positive feedback and recommendation. We are thrilled to hear that your visit was quick and efficient! If there is anything else that you need, don't hesitate to stop back in!

April 07, 2018

First time i got answers Andrew LISTENED to my problems and for the first time I got answers, help and explanations. The radio has never worked properly and he got someone wh More

by JOANPOULNOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzenmaier
Apr 10, 2018 -

Palmetto Ford Lincoln responded

This is great to hear! We strive to exceed your expectations at every visit and it's great to hear that you enjoyed your visit! Please let us know if there is anything else we can do for you in the future!

April 07, 2018

Excellent service Great service your treated with respect, they wash your car when you leave. No unexpected trash left inside. Process could have been a little faster b More

by summerville136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munzenmaier
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thank you for the excellent rating and positive review. We couldn't be happier to hear that you had such a great experience. We are happy to help with any other car or service needs you may have and we look forward to working with you again in the future!

April 06, 2018

Overall good Lenght of stay little longer than usual but they worked me in on busy day. Cost was reasonable and they also did inspection and car wash. Lounge clean More

by MEMA_4G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We’re glad to hear that you love our waiting area and amenities! Let us know how we can help with any future car or service needs you may have.

April 06, 2018

I was visiting Charleston, they were very helpfull . While I was visiting Charleston from Florida my the engine light came on and even though it was a holiday weekend they were very helpful and solved m More

by WILENAPLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We’re so glad to hear that! It's great to know you enjoyed your experience with us.

April 06, 2018

Great work Actually, you have the wrong phone my husband’s #is 843-696-7638, he had no complaints about the service given our vehicle. Nice work! More

by BARANSSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Here at Palmetto Ford, we strive to treat customers with the honest, informative care they deserve. We appreciate having you as a customer!

April 06, 2018

Very good service Technicians were all very helpful and friendly and could answer any questions that I had. Service was all done to my satisfaction in a timely manner. More

by DOTSPIKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thanks for taking the time to let us know how we are doing! It's great to hear that you were provided with an excellent experience by our service team. We look forward to seeing you again when it comes time for your scheduled service.

April 06, 2018

Excellent customer service for routine maintenance Andrew took very good care of me. They finished the work in less time than expected. Always a pleasant customer service experience at Palmetto Ford. More

by SROWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzimeyer
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thanks for your feedback! We appreciate your support. Please let us know if there is anything else we can do for you.

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