Palmetto Ford Lincoln - Service Center
Charleston, SC
275 Reviews of Palmetto Ford Lincoln - Service Center
Good job guys Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after m Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after my drop off time advising me my vehicle was ready. When I came to pick it up it had been washed and was waiting for me. He walked me over to the cashier and thanked me for choosing them. My only complaint is that I am unable to find the key to my wheel locks. I called today to see if it was mistaking my left at one of the work areas. At this time I a waiting to here back. Otherwise it was a great experience. I have already scheduled service for another vehicle next week. More
No appointment but in and out Bought the truck there so try and take it there for service for warranty reasons. Always cordial, quick and efficient even without a scheduled appoint Bought the truck there so try and take it there for service for warranty reasons. Always cordial, quick and efficient even without a scheduled appointment. More
Excellent care, quick handling of my service. Good service. Quick handling of my recall issue. Quick and timely response for my visit. Attention to my needs and concerns for my visit. Thanks. Good service. Quick handling of my recall issue. Quick and timely response for my visit. Attention to my needs and concerns for my visit. Thanks. More
Excellent timely repair of air bag and cabin filter Courteous personnel were helpful , did what was needed to be done and had me on my way. Although this was recall work on an eleven year old car they Courteous personnel were helpful , did what was needed to be done and had me on my way. Although this was recall work on an eleven year old car they treated me as though I had just purchased a new one. More
Nice Experience They were timely, did everything expect plus advised us of other issues that we will attend to when we get home to PA. Always handle a nail in our ti They were timely, did everything expect plus advised us of other issues that we will attend to when we get home to PA. Always handle a nail in our tire that happened on the way to the dealership More
Great service in an out on time Great services always at palmetto ford I bring my truck in regular for when service is due I get notice when oil change do or recalls always keep me u Great services always at palmetto ford I bring my truck in regular for when service is due I get notice when oil change do or recalls always keep me up to date when extra service is due More
Extremely impressed Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that takes my concerns Seriously and am happy I have found one that lives up to a high standard of quality and professonalism. Thank you. More
Amazing Super friendly extremely efficient the wait was a bit long but nothing crazy I would definitely recomend this place to any one of my friends Super friendly extremely efficient the wait was a bit long but nothing crazy I would definitely recomend this place to any one of my friends More
First time i got answers Andrew LISTENED to my problems and for the first time I got answers, help and explanations. The radio has never worked properly and he got someone wh Andrew LISTENED to my problems and for the first time I got answers, help and explanations. The radio has never worked properly and he got someone who decided to order a new antenna to see if that will help. Never suggested before! More
Excellent service Great service your treated with respect, they wash your car when you leave. No unexpected trash left inside. Process could have been a little faster b Great service your treated with respect, they wash your car when you leave. No unexpected trash left inside. Process could have been a little faster but overall great service haven’t had great service like that from any other service department from any other dealerships. More