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Palmetto57 Volkswagen

Miami Gardens, FL

4.8
425 Reviews

16825 NW 57th Ave

Miami Gardens, FL

33055

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425 Reviews of Palmetto57 Volkswagen

July 05, 2010

Martin was very courteous to me and helped me choose the best Volkswagen for my lifestyle and salary. He calmly and professionally explained the cars' pros and cons. He test drove the vehicle with me. The p More

by JuliaCarralero52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 05, 2010 -

Palmetto57 Volkswagen responded

Glad that you were able to find the car that was perfect for you. Enjoy your new car!

July 04, 2010

Everyone at this dealership I dealt with were incredibly nice, informative and friendly. Ramon Fernandez the salesman was the kind of person that went the extra mile, he was very professional and his body l More

by 817mandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ramon fernandez,sales, glenn cohen, mgr & maria Fitzpatrick finance mgr, Glenn Peri-Cohen, Maria Fitzpatrick
July 04, 2010

Experience was great. He tried his best to accomodate my car buying needs. When my lease is up I will be back here to see Martin. He definitely has my trust in purchasing a new car from Esserman Volswagon More

by villacorta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 05, 2010 -

Palmetto57 Volkswagen responded

We're happy that Martin was able to earn your trust. We're also excited that you have decided to become a loyal customer as well.

July 03, 2010

I was very impressed with the customer service I received today. Martin was friendly, thoughful, honest and hepful sales person. He showed that that he cares about his customers. What I thought it was going More

by cfmpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 03, 2010 -

Palmetto57 Volkswagen responded

We are elated that we were able to change your negative reception of what purchasing a vehicle would be like. Rememer to refer us for incentives towards parts and service for your new car.

July 03, 2010

Friendly staff from the moment you walk into the dealer; making the vehicle leasing experience definitely less stressful than it would usually be. Sales representative had great vehicle knowledge and took t More

by yanny314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 03, 2010 -

Palmetto57 Volkswagen responded

Thank you for being a loyal member of the Esserman family. It is our goal to provide all our customers with the service that would make them want to return to us for their next purchase. Enjoy your new car.

July 03, 2010

Excellent service and sales experience. This was my first car purchase, and it could not have gone smoother. Martin and the rest of the staff were quick to answer all of my questions and remedy any issues. More

by madara7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 05, 2010 -

Palmetto57 Volkswagen responded

We are honored that you chose us to buy your very first car and glad your transaction went so well!

July 03, 2010

This dealer is one in a million. Maria and Martin made me feel at home. They were a great help. Martin helped me find and pick the perfect car. Then, we started the finance part with Maria. Usually, the fina More

by clozano7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Fitzpatrick and Martin Centeno, Maria Fitzpatrick, Martin Centeno
July 03, 2010

From the moment we arrived Martin took care of us. From the test drive of the vehicle to the final signing. He made our leasing a walk in the park. The experience went so well that my sister inlaw returned More

by gllorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
July 02, 2010

I was very happy with the interaction that took place between the salesman and myself. He made the car buying process very relaxing and comforting. Me and my family are very happy with my new Routan. More

by ffadel muci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jul 02, 2010 -

Palmetto57 Volkswagen responded

Welcome to the Esserman family. Enjoy your Routan! :)

July 02, 2010

The dealer was a good experience and the price was ok. The dealer was a good experience and the price was ok. What made the deal however was the sales staff. I would like to see a tv in the loung area an More

by SANTOR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTIN , Martin Centeno
Jul 02, 2010 -

Palmetto57 Volkswagen responded

Thank you for your feedback. We will take your comments regarding the conveniences into consideration. As for the special interest rates, VW does offer such rates to qualified buyers and hopefully on your next purchase whatever is currently available can be extended to you. Safe driving!