Palmetto57 Volkswagen
Miami Gardens, FL
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424 Reviews of Palmetto57 Volkswagen
Mr. Martin Santana was very professional and knowledgeable on the subject sale. His help was very much appreciated. And I thank you all for a job well done. We are very satisfied with the Nissa knowledgeable on the subject sale. His help was very much appreciated. And I thank you all for a job well done. We are very satisfied with the Nissan Altima 2.5 S we purchased. So far we are very happy with it and have not had any problems. More
I had the best experience walking into this dealership and driving out in my new car. I want to definately recommend this dealership and mostly Martin to anyone who is unsure about what car they want. Als and driving out in my new car. I want to definately recommend this dealership and mostly Martin to anyone who is unsure about what car they want. Also if you want people with the best customer service please see Martin and of course (a great lady) Maria Fitzpatrick in finance. They were great and to the point, no tricks or lies. Thank you again Martin and Maria for making this a great car buying experience. I love my new car!!!!! More
Working with Martin and the rest of the Esserman VW staff was a very pleasurable and easy experience which is definitely not commonplace with most other dealerships. Everyone was very responsive and everyon was a very pleasurable and easy experience which is definitely not commonplace with most other dealerships. Everyone was very responsive and everyone did exactly what they said they were going to do when they were going to do it. Best of all, finalizing the deal with Martin was a breeze. Martin takes a no nonsense yet friendly straight forward approach. He does not hide behind a computer screen and he does not disappear behind closed doors. After leasing many cars before and having to fight with sales agents, financing personnel, and sales management, this was certainly a breath of fresh air dealing with the Esserman staff. I highly recommend Esserman VW and certainly recommend Martin! More
Although sometimes I had very long wait times, overall I would rate this a very good experience. I found the car I wanted and the staff took care of me like family, including going to bat for me when I had would rate this a very good experience. I found the car I wanted and the staff took care of me like family, including going to bat for me when I had less than perfect credit. The salesman and financial people really did a great job in getting me into a car that makes me the envy of my family and friends! I love my car and would absolutely send family and friends to Esserman and to Martin for a new car. More
I got great service and they made everything possible to keep the price within the price range I had. I told them exactly what I wanted and they made sure I had my car without problems and in a short time. keep the price within the price range I had. I told them exactly what I wanted and they made sure I had my car without problems and in a short time. The post-sale service has been excellent. It has been a great experience to purchase my car in this dealership; I'd recommend this dealership to everyone. More
This has been by far the best experience I've had with a dealership and salesman. My previous 2 new vehicle purchases were filled with endless hours of waiting for either my car, which was not on site, or t dealership and salesman. My previous 2 new vehicle purchases were filled with endless hours of waiting for either my car, which was not on site, or the paperwork which seemed to take forever to get printed out for me to sign. Immediately upon arriving at Esserman I had a sales person(Martin Centeno) at my side inquiring as to exactly what I wanted. I was so impressed with the knowledge he had of the CC I was interested in. So much so that I decided I did not even have to test drive it. My vehicle practically came off the truck. No one had test drove the vehicle so I truly was the first consumer to drive my car. I brought the car in a week later so that the interior protection package would be done. I expected to be there for hours. To my surprise my salesman was there waiting for me. He took my vehicle immediately. Within 45 minutes after arriving I was leaving with all work on my car completed. It was such a pleasant experience to not have to sit at a dealership for hours on end. I would highly recommend Martin (salesman) to any and all persons interested in purchasing a vehicle. As a business owner my time is extremely important to me and I felt like Esserman VW and its staff were very conscience of my time. I leased a beautiful CC with all the options I requested with no hesitation at, in my opinion, an excellent price. There was absolutely no haggling or unnecessary back and forth. Simply put, if your in the market for a VW see Martin Centeno at Esserman VW for a great experience at an even better price. P. Bolano Miami, FL. More
Martin is a superstar and his customer service skills are stellar. This is the easiest and most hassle free car leasing experience I've ever had. Martin didn't try to sell me anything I didn't need or want, stellar. This is the easiest and most hassle free car leasing experience I've ever had. Martin didn't try to sell me anything I didn't need or want, he let me do all the talking. How refreshing! I would highly recommend Martin and Esserman VW to anyone who wants integrity and honesty from their car dealership. More
I have to be honest car buying is not my forte, but Martin made it very pleasureable. He was staright to the point always gave me the answers I was looking for. He never gave me the run around... Thi Martin made it very pleasureable. He was staright to the point always gave me the answers I was looking for. He never gave me the run around... This guy means business and for an individual like myself I have no time to waste. Overall great experience!!!! Whenever I decide to purchase a new car I will definitely come back looking for him. More
I have to be honest car buying is not my forte, but Martin made it very pleasureable. He was staright to the point always gave me the answers I was looking for. He never gave me the run around... Thi Martin made it very pleasureable. He was staright to the point always gave me the answers I was looking for. He never gave me the run around... This guy means business and for an individual like myself I have no time to waste. Overall great experience!!!! Whenever I decide to purchase a new car I will definitely come back looking for him. More
The response time was excellent, they were friendly and quick to satisfy my Service needs. Thank You sooo much!!!! This was my second visit in as many days and the service was just as helpful, friendly an quick to satisfy my Service needs. Thank You sooo much!!!! This was my second visit in as many days and the service was just as helpful, friendly and timely as the first time. Pablo was very concerned about my problem and when I called the Service Department he urged me to bring the car in and that he would make sure that I was taken care of. More