Palmetto57 Volkswagen - Service Center

A few days ago I was at the dealer to check something about the car and of course, the first person who assisted me was the seller, Noslen González, he was the one who helped me when I did business with about the car and of course, the first person who assisted me was the seller, Noslen González, he was the one who helped me when I did business with the car almost a year ago, and I am grateful for his help this time too. He is always attentive, kind, concerned and willing to help in everything, I must also thank the Service person who attended me José L Bringas. Really, I always leave the dealer calm because I feel that they help me look for solutions. Thank you, and I wish there were more people who provided such good services as you! Thank you!!! More

My wife and I rotate cars when we travel to our second home sometimes for months at a time. Twice when we returned home the battery in my Passat TDI was dead even though the battery is less than a year home sometimes for months at a time. Twice when we returned home the battery in my Passat TDI was dead even though the battery is less than a year old. Both times I exchanged the dead battery for a new one where I bought the battery (COSTCO). The COSTCO associate, seeing my past history on dead battery's, mentioned that I might have a control panel issue due to possible system low voltage and suggested a trip to the dealership. Upon speaking with Palmetto 57 Volkswagen's Service Manager, Rolando Sanchez, I explained the above dead battery circumstances and he immediately inquired when the new battery was installed since COSTCO doesn't do any battery installation work. I mentioned that a nephew does Road Ranger work and he installed the new battery three days before (including weekend days). Rolando ran a diagnostic test and all the results pointed to a bad battery which confused me since I had just exchanged and installed a new battery and the Check Engine light was still being displayed. Rolando reset the Check Engine light and asked when my next long trip would be since the battery needs to be regenerated within the diagnostic system. I mentioned my wife and I were traveling to Tallahassee next week to visit family for the Christmas holidays and Rolando said that will fix the the battery problem. Should the Check Engine light be displayed during our trip do not be alarmed but rather come see me upon my return. I drove away from the dealership with a renewed sense of security for our upcoming trip after being provided: (1) a diagnostic test, (2) interpreted results that I could understand, and (3) given guidance with future instructions all within fifteen minutes at NO charge! More

Bring my Passat Rline for service, as usual Daisy bring me an excellent service. My car was ready the same day. I had been doing service business in Palmetto 57 Volkswagen for 7 years and Daisy is my Servi me an excellent service. My car was ready the same day. I had been doing service business in Palmetto 57 Volkswagen for 7 years and Daisy is my Service Rep. If you need to bring your VW for service, please ask for her. More

First time at this dealer for service, so I (Mario R. ) was concerned on how I would be treated. However, from the initial contact (over the phone) I was impressed w/my service advisor Ms. Daisy Z. She w ) was concerned on how I would be treated. However, from the initial contact (over the phone) I was impressed w/my service advisor Ms. Daisy Z. She went over my request and offered options, promptly getting back to me with a diagnosis and an initial estimate which she at my request, discussed with the technician and the Parts department, answering all my questions. When the car was ready she promptly contacted me and provided me with the finals costs, with no surprises. I am very, very pleased with the work performed and how Ms. Daisy attended to my questions and requests. P57VW has a new customer for my VW maintenance and repairs. More

I would like to thank Daisy for such a wonderful job. You should send her to Doral to train them because they have no idea on what it means to provide good customer service. FYI I purchased my car he You should send her to Doral to train them because they have no idea on what it means to provide good customer service. FYI I purchased my car here at Palmetto and this is where I will continue coming for service from now on. More

Excellent service. Customer service very fast. Deisy the girl who attended me is very nice and helpful. Customer service very fast. Deisy the girl who attended me is very nice and helpful. More

Daisy Zabala es excepcional en su atención al cliente y amabilidad. Es muy eficiente. La revision de mi vw duro solo 30 minutos. Gracias Daisy! amabilidad. Es muy eficiente. La revision de mi vw duro solo 30 minutos. Gracias Daisy! More

The dealership was clean comfortable And provided amenities like coffee and snacks while you waited for your service to be completed amenities like coffee and snacks while you waited for your service to be completed More

Took my car to get an oil change and to rotate my tires on a Saturday morning without an appt. Before I knew it, my car was finished. I have nothing, but good reviews to give this dealership. Excellent wo on a Saturday morning without an appt. Before I knew it, my car was finished. I have nothing, but good reviews to give this dealership. Excellent work as always!! The staff always greet you with a smile, provide the best customer service and amongst all, are very courteous. Hats go off to Ms. Daisy Zabala for her professionalism. More

Daisy gave me a wonderful attention, on par with a representative from a prestigious Dealer like Palmetto 57 VW. The truth is I recommend them 100% Thanks guys representative from a prestigious Dealer like Palmetto 57 VW. The truth is I recommend them 100% Thanks guys More