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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
October 20, 2023
Service was fairly prompt and as promised. However, I would have liked an interim update as I waited. However, I would have liked an interim update as I waited. More
by ROBFERNAND2
Verified CustomerEmployees Worked With
October 19, 2023
Loved working with Ben. He is the reason I flew to Panama City and drove 12 hours with the car rather than buying somewhere closer. He is the reason I flew to Panama City and drove 12 hours with the car rather than buying somewhere closer. More
by nikkiscuba
Employees Worked With
October 19, 2023
Matt is always such a wonderful person to work with. Always super friendly, very knowledgeable and willing to help. He's one reason I look forward to my service appointments. Ms. Carol Holley is anot Always super friendly, very knowledgeable and willing to help. He's one reason I look forward to my service appointments. Ms. Carol Holley is another. It's like visiting a wonderful friend every time she drives me to work or picks me up to take me back to the dealership. It's great to see these friendly faces each time I come in for service! More
by heather.ward
October 19, 2023
After visiting various dealerships in search of a new vehicle, I selected Panama City Toyota because of the salesperson. There was no pressure to buy, just a handshake indicating that if I settled on vehicle, I selected Panama City Toyota because of the salesperson. There was no pressure to buy, just a handshake indicating that if I settled on the Toyota I would return to purchase. I am pleased with my decision. All the staff was helpful and answered my questions. Very professional. More
by GROUSEPT
October 18, 2023
Very prompt professional service. Friendly atmosphere. So nice to receive coupons to help with costs. Friendly atmosphere. So nice to receive coupons to help with costs. More
by LILYPAD598
Employees Worked With
October 18, 2023
Pressured to purchase warranty packages and spent 2 hours waiting to close the deal. Used car was not cleaned very well. waiting to close the deal. Used car was not cleaned very well. More
by debbie37
Employees Worked With
October 18, 2023
In spite of an appointment, I was the next to the last person to be called to pick up my vehicle. I do not understand why I was told the appointments supersede walk in vehicles as it seems others were tak person to be called to pick up my vehicle. I do not understand why I was told the appointments supersede walk in vehicles as it seems others were taken before my car. I might as well go to an oil change dealer down the street that does it in less that 30 minutes for less money. More
by Katharinedavis
Employees Worked With
I have no idea since they never listed my car on the board.
October 18, 2023
I am now committed to enjoying this great Best Toyota Panama City Dealership! They are the most friendly and most helpful staff. This was my experience throughout the entire experience Bravo❣️ Panama City Dealership! They are the most friendly and most helpful staff. This was my experience throughout the entire experience Bravo❣️ More
by Cheryl.gonsalves53@gmail.com
