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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
October 06, 2023
They are always very organized and on schedule. They keep me posted on any upcoming services due on my Toyota. They keep me posted on any upcoming services due on my Toyota. More
by FAITHSHOPS
Verified CustomerEmployees Worked With
October 06, 2023
It was great to leave it. and pick it up in an hour and a 1/2. Great job, thank you. and pick it up in an hour and a 1/2. Great job, thank you. More
by Jeanniegates55
Employees Worked With
October 05, 2023
VERY FRIENDLY AND KNOWLEDGEABLE STAFF. READY TO ASSIST YOU WITH YOUR NEEDS. AWESOME SERVICE DEPARTMENT. EFFICIENT THROUGH AND GETS YOU ON YOUR WAY ASAP. ALWAYS A GREAT EXPERIENCE! THANK Y READY TO ASSIST YOU WITH YOUR NEEDS. AWESOME SERVICE DEPARTMENT. EFFICIENT THROUGH AND GETS YOU ON YOUR WAY ASAP. ALWAYS A GREAT EXPERIENCE! THANK YOU. More
by jackson.parker0305
Employees Worked With
October 05, 2023
Worst customer service. Need to improve on communication. Telling someone I don’t know isn’t a good answer when it comes to a vehicle. Need to improve on communication. Telling someone I don’t know isn’t a good answer when it comes to a vehicle. More
by JESCAPRATT
Employees Worked With
Corey
October 05, 2023
Professional. Courteous. Took very good care of truck. Need hot chocolate to drink. Thank you. Courteous. Took very good care of truck. Need hot chocolate to drink. Thank you. More
by troy200721
Employees Worked With
October 05, 2023
I’ve always taken my 2007 4Runner (260,000) miles since the day I bought it new and have been consistently satisfied with the service department and my advisor Joseph Overby.. the day I bought it new and have been consistently satisfied with the service department and my advisor Joseph Overby.. More
by Bajben
Employees Worked With
October 05, 2023
Courteous workers, doesn't do work not discussed previously without discussing with the customer. Always pleased previously without discussing with the customer. Always pleased More
by Blbhappy
October 04, 2023
It is refreshing as an automotive shop to have a dealership that actually works with us vs against us to serve our customers. I really appreciate the service department for their communication and dealership that actually works with us vs against us to serve our customers. I really appreciate the service department for their communication and the ability to email them. I cannot say enough GREAT things about PC Toyota service and parts department. I will continue to use their services and promote them to our customers. More
by hillary.peddie
