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Panama City Toyota
Panama City, FL
3,041 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,041 reviews
December 23, 2024
I would recommend the dealership with caution. My service rep, Trey, is outstanding. I would tell anyone to see him first. Your Parts Department is probably the best I have encountered. Great atti My service rep, Trey, is outstanding. I would tell anyone to see him first. Your Parts Department is probably the best I have encountered. Great attitude by everyone who works there. I can’t stress enough how well they treat customers. I think your service manager is only still working because the employees in the service department cover up for him. How the senior managers don’t see that js amazing to me. I will not add anything to this in a written email…I have had at least 8 Toyotas which I purchased new. Thank you fir the deeply discounted oil change offer for my RAV4.. More
by fcbok
December 20, 2024
The dealership went all out on getting me set up with my new Challenger, staying late to go over the paperwork, features of the car and getting it detailed for me. Amber was an outstanding dealer and was ha new Challenger, staying late to go over the paperwork, features of the car and getting it detailed for me. Amber was an outstanding dealer and was happy to go over the details of the newer model year. Nathan over in Finance clearly explained everything to me regarding my payment and options. The experience was one of the best I've ever had buying a vehicle and I've already recommended this team to friends and coworkers. More
by Chris Hart
December 18, 2024
Everyone that we interacted with had a positive attitude. They were able to give us a great deal from the beginning. They were able to give us a great deal from the beginning. More
by Shon Jones
Employees Worked With
December 15, 2024
Friendly, helpful, courteous, Heather was helpful with coffee and choosing food items. Check in and out fast and efficient. coffee and choosing food items. Check in and out fast and efficient. More
by bufordsenn
December 14, 2024
Panama City Toyota always is my first choice for top notch service. Always on time, always efficient, always pleasant and never a hard upsell. notch service. Always on time, always efficient, always pleasant and never a hard upsell. More
by ncarole0301
Employees Worked With
December 11, 2024
Very friendly and fast, It was the best experience I’ve had with a car lot and I wall continue my business with Panama City in the future. had with a car lot and I wall continue my business with Panama City in the future. More
by robertwhitney89
Employees Worked With
December 11, 2024
I have had my experiences with dealerships and service departments before that are completely ridiculous and Panama City Toyota service department has gone above and beyond, and has exceeded my expectatio departments before that are completely ridiculous and Panama City Toyota service department has gone above and beyond, and has exceeded my expectations of a dealership More
by Flowers.Christy
December 07, 2024
This dealership has a lot of great professionals and great services. I always appreciate their hard work. great services. I always appreciate their hard work. More
by Karen.Thomason
Employees Worked With
December 06, 2024
Everybody at Panama City Toyota were extremely helpful. I am 61 years old and have bought many cars over my adult lifetime, this has been the best buying experience of my life. Amber treated me as if I was I am 61 years old and have bought many cars over my adult lifetime, this has been the best buying experience of my life. Amber treated me as if I was the only customer she had, which I know she had many. She kept me up to date on all progress and checked in just to see if I had any questions. She explained things to me in a way that I could understand. The price was fair and my car shipped to me in a timely manner. I would definitely do business with them again if I have the need. More
by BloomingRose
December 04, 2024
I have had an excellent experience each time I have done business with Panama City Toyota. I purchased my Tundra from this Dealership and intend to have all my service work completed here. Very Friendly, Pr business with Panama City Toyota. I purchased my Tundra from this Dealership and intend to have all my service work completed here. Very Friendly, Professional Staff. More
by Lakefolks
