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Panama City Toyota

Panama City, FL

4.7
2,977 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,977 reviews

September 21, 2023

Always appreciate the honesty and integrity with Joseph at your service center. We will be back More

by howdymcda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Staff was great, service was bad. Not sure why I was sold a warranty from your dealership that doesn’t cover anything. I’ll never buy a car from your dealership again. More

by SHADLAMM
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Chris Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

The dealership is alwaysClean and friendly. Bathrooms well kept and customer service is always spot on. More

by karenwdhm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

They were very good and nice to take care of the customers in a professional way. More

by BACON1157
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Trey was very nice and efficient, I didn' t have to wait too long. Thank you. More

by krev1207
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Purchase was easy. Communication was excellent. Everyone was helpful and friendly. We recommend this dealership. More

by DEBBIE37
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Love the service and how everything was handled. Great crew and including the entire Toyota clan More

by kris62
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sage Mount
September 18, 2023

Tom Cash was our guy all the way up until retirement. We trust the team members will be sharing the role to take care of our business and personal vehicle needs in the future! More

by Custom Marine Service,LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

The Service Department is very efficient in getting you in and out of the repairs necessary or the review of what was done. More

by BROWNDIANE840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Great service, made the whole experience smooth. Didn't oversell me on anything I didn't need or want. Definitely recommend visiting and buying from them. More

by miamijmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gause
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