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Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,979 reviews
September 07, 2023
Great experience with the entire purchasing process. I am in CA and we manage to received the car on our required date with no hassle. Salute to the entire dealership. I am in CA and we manage to received the car on our required date with no hassle. Salute to the entire dealership. More
by PS
Verified CustomerEmployees Worked With
John Gause
September 07, 2023
Pleasant experience. No high pressure. John Gause was the salesman I worked with. Found the truck I wanted online. Sent an email and quickly got a response. He communicat No high pressure. John Gause was the salesman I worked with. Found the truck I wanted online. Sent an email and quickly got a response. He communicated and emailed me. My wife and I drove over from Pensacola the next day. He got me the deal I wanted and we drove back in a new Tundra. More
by flycastsgt
Employees Worked With
John Gause
September 07, 2023
I received awesome service by the professional employees that I encountered during my visit at Panama City Toyota! that I encountered during my visit at Panama City Toyota! More
by whoward1117
Employees Worked With
September 07, 2023
I have bought three new toyotas at Panama city Toyota. I have no complaints about the automobiles, no complaints with the service department, no complaints with anyone all very nice people. I have no complaints about the automobiles, no complaints with the service department, no complaints with anyone all very nice people. More
by donjerrie
September 06, 2023
They are very professional. They are not trying to take advantage of you. Pretty accurate about the time it will take. They are not trying to take advantage of you. Pretty accurate about the time it will take. More
by NORBERT.GITTARD
Employees Worked With
September 05, 2023
This was the best experience we have had a Panama City Toyota. I will tell all my Toyota friends to go see Thomas. He made the experience a lot better. Toyota. I will tell all my Toyota friends to go see Thomas. He made the experience a lot better. More
by shaadaml
Employees Worked With
September 05, 2023
Wait was longer than expected when I had an appointment but they serviced the vehicle quickly once it was in the shop but they serviced the vehicle quickly once it was in the shop More
by joanduggins01
Employees Worked With
September 05, 2023
We bought our 2022 Highlander last September and Panama City Toyota has been great. The service department is extremely helpful and responsive. We have been very happy with the entire dealership, all arou City Toyota has been great. The service department is extremely helpful and responsive. We have been very happy with the entire dealership, all around. More
by chrysta.dickens
