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Panama City Toyota

Panama City, FL

4.7
3,003 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 3,003 reviews

September 10, 2023

Anna was very friendly and showed me just what I asked for without trying to up sale me. The paper work was done and ready for me to sign when I picked up the car. It was a very professional, easy experie More

by Chief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Morros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Panama City Toyota makes the car buying experience painless and stress free. They are very open and honest and were ready to bend over backwards to make my purchase successful. I will definitely be re More

by tagonz75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Clemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Worrell, Accessory Coordinator and Veronica in the Finance Office
September 09, 2023

Best dealership ever love the customer service every time I have taken my car it never take long to get done More

by SHANIADAWSON17
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
September 09, 2023

Great service all around! Went above and beyond to get all our add ons same day so we didn’t have to come back. Everyone we worked with was great! Ask for Amber, she’s great!! More

by EA-happybuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Great service. Service department is friendly, helpful and easy to work with. This is a fantastic dealership. More

by Anga Windsor Calhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
September 09, 2023

The service technicians performed my oil change and vehicle inspection in less than an hour I also asked them to check the brakes and battery I will get new brakes in a couple of months More

by GSAMMELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Always a good experience, staff is very helpful and attentive. Service is always very prompt More

by CCHALL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I was e-mailed one quote and it wasn’t honored at the dealership. Really disappointing. More

by bethhammerstone727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reid Wynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Excellent customer service! Friendly staff that had my car in and out in no time! More

by DIXIEGRL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Detail was very poor poor had to go back a number of times tire-maintained schedule computer had to be re set poor. More

by dbarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Clemmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TROY, Mike Wagner
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