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Panama City Toyota
Panama City, FL
3,003 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,003 reviews
September 03, 2023
Everyone is so kind there took a little longer than expected but left there knowing I would be safe.The guys in shop find a nail in my tire and fixed it.We have purchased two vehicles from here.John wa expected but left there knowing I would be safe.The guys in shop find a nail in my tire and fixed it.We have purchased two vehicles from here.John was our sells guy it was nice seeing him still there.Thank for great customer service. More
by norma71umble
Verified CustomerEmployees Worked With
September 02, 2023
Very good service and attention helping at all times to find the car you are looking for find the car you are looking for More
by Yolanda1983
Employees Worked With
September 02, 2023
I love my service rep Joseph. I am sorry, Bruce Harbin had gone to Heaven. I am sorry, Bruce Harbin had gone to Heaven. More
by MCQUADS
Employees Worked With
September 02, 2023
Everybody was friendly, professional and helpful. Mr.Wagner snd Veronica were excellent. We are enjoying our new vehicle. Mr.Wagner snd Veronica were excellent. We are enjoying our new vehicle. More
by nickilittle77
Employees Worked With
Other Employees :
Veronica was very professional and helpful., Mike Wagner
September 02, 2023
The wait is far too long for an oil change! (2 1/2 hours!)Would have been nice to know they had a shuttle. (2 1/2 hours!)Would have been nice to know they had a shuttle. More
by Spoon85
Employees Worked With
September 02, 2023
I bought my Toyota in 07. Serviced it there everytime. Basic service price has sky rocketed. Sometimes they try to sell unneeded extras. Serviced it there everytime. Basic service price has sky rocketed. Sometimes they try to sell unneeded extras. More
by GNGUMBY
Employees Worked With
September 02, 2023
Very good service I don’t see the value of an essay to review service appointment review service appointment More
by starjoe2
Employees Worked With
September 02, 2023
Great service from the driver to the front counter and the mechanics. Highly recommend Toyota the mechanics. Highly recommend Toyota More
by SP93533
September 02, 2023
My appointment was at 9 for my brakes my ticket got misplaced I guess so I end up not getting my car back until about 4 o’clock,the rental car lady was the only one act like she cared misplaced I guess so I end up not getting my car back until about 4 o’clock,the rental car lady was the only one act like she cared More
by WALKBC78
Employees Worked With
