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Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,979 reviews
August 05, 2023
The customer service I recieved could not have been better. Will definately be going back in the future better. Will definately be going back in the future More
by amberanders23
Verified Customer
August 05, 2023
After a rough start, Danno and John made it an amazing experience! Thank you both 😎 experience! Thank you both 😎 More
by FLAMELLISSA
August 05, 2023
I've been dealing with this dealer since 2017,never had any problems,great service,great employees. any problems,great service,great employees. More
by brogdon-david
August 05, 2023
The service is friendly and usually I don't have very long to wait, however it seems like this visit was maybe overbooked and the wait was just short of 3 hours. They offered shuttle service and it was m long to wait, however it seems like this visit was maybe overbooked and the wait was just short of 3 hours. They offered shuttle service and it was my choice to wait, I had brought reading material, but that was still a long time for a routine oil change. More
by SHIPGW
August 05, 2023
If you don’t buy from them they don’t really care about your service your service More
by NateStarr18
August 05, 2023
Everyone I encountered in the service dept was friendly and courteous. Check-in was fast and easy; actual service time was faster than promised. Communication was very good at every step. Highly recommend. and courteous. Check-in was fast and easy; actual service time was faster than promised. Communication was very good at every step. Highly recommend. More
by degassman
Employees Worked With
Other Employees :
I think it was Alex but there’s no picture , Alex Salazar
August 04, 2023
Quality service on a quality vehicle. My third Toyota, because the first 2 went well over 200k miles each. Always enjoy looking at the vintage vehicles in the showroom. I had an 86 4Ru My third Toyota, because the first 2 went well over 200k miles each. Always enjoy looking at the vintage vehicles in the showroom. I had an 86 4Runner very similar to the red one on the floor. More
by davisra3
Employees Worked With
August 04, 2023
waited 3 hrs for an oil change with an appointment very poor service this time poor service this time More
by SISSYROCKS53
Employees Worked With
August 04, 2023
It was comfortable. Mark was great. The whole experience was great! Thank you so much! Mark was great. The whole experience was great! Thank you so much! More
by MJP7SEP
Employees Worked With
August 04, 2023
Professional and focused to servicing customer. My favorite place to service my Toyotas and Lexuses. My favorite place to service my Toyotas and Lexuses. More
by gmp-harry
