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Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,979 reviews
June 27, 2023
Great friendly, professional service in all areas. Reid, Troy and Randy found the car I wanted and got all the paperwork together in record time. I highly recommend Panama City Toyota for all of you Reid, Troy and Randy found the car I wanted and got all the paperwork together in record time. I highly recommend Panama City Toyota for all of your automotive needs. More
by gdsullivan51
Verified Customer
June 27, 2023
It is a great place to have your vehicle serviced. They always take care of my service needs. They always take care of my service needs. More
by jmfox12
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
June 27, 2023
Nice speedy! Great service! There was a long line when I arrived. I was waited on in less than 5 minutes. Thanks Panama Toyota for great service! Great service! There was a long line when I arrived. I was waited on in less than 5 minutes. Thanks Panama Toyota for great service! More
by nett1024
Employees Worked With
Other Employees :
Tom Cash
June 26, 2023
I recently purchased a new car from Panama Toyota. Was very pleased with with how I was treated. Very fair trade in and great deal on a new Toyota Hylander. Sales and financing staff were very friendl Was very pleased with with how I was treated. Very fair trade in and great deal on a new Toyota Hylander. Sales and financing staff were very friendly and helpful. More
by CULPEP
June 26, 2023
Easy to deal with. No pressure and will find what the vehicle you are looking for. No pressure and will find what the vehicle you are looking for. More
by JCAMPBELL10S
June 26, 2023
Quick & efficient maintenance services, only wish mechanic had cleaned up after his greasy hands/ all over inside drivers door & steering wheel. Will be leaving wipes on the seat next appointment. mechanic had cleaned up after his greasy hands/ all over inside drivers door & steering wheel. Will be leaving wipes on the seat next appointment. More
by debinny
Employees Worked With
(Don’t recall the one gentleman’s name that met with me)
June 26, 2023
Excellent service and very professional. Fair rates and competitive. I will continue to use them Fair rates and competitive. I will continue to use them More
by Peter Woolley
Employees Worked With
June 26, 2023
Matt Rowe does a fantastic job ! Very kind, courteous and attentive. Always goes the extra mile. Very kind, courteous and attentive. Always goes the extra mile. More
by DSWHITTEMORE
June 26, 2023
Alex was great 10/10, excellent customer service and consistently the same attitude and mindset with every interaction. No issues with the service rep. PC Toyota Service has gotten worse every year s consistently the same attitude and mindset with every interaction. No issues with the service rep. PC Toyota Service has gotten worse every year since 2010. Often when you arrive, the first question is “do you have an appointment?” - the guys are looking to turn you away! I suggest everyone buy a Toyota due to reputation but I then follow it up with, don’t expect Panama City Toyota to do what’s right if you buy it from them. They could care less about repeat customers, especially since the hurricane. Heck, I’ve had PC Toyota try and tell me they couldn’t help me with a nail in the tire issue when I had an “unlimited mileage warranty + tire coverage”. Too busy to help Loyal customers. PC Toyota taught me to not accept the first answer and just tell the rep “no, I want this.” Never thought I’d be mentally preparing myself to combat an oil change. More
by Egg
Employees Worked With
Tom Cash, Alex Salazar
